Things to keep in mind!
Verify that the necessary payment modes are activated under the respective gateway in the Juspay dashboard. Only the payment methods enabled in the Juspay dashboard will be shown on the payment page.
Please ensure that the payment page has been pointed to the CUG for verifying the UI changes.
Prioritize testing all essential payment flows via payment links before deploying them for live users.
PayLater payment methods like Simpl and LazyPay are not visible on the payment page. What should I do?
Please verify if the payment method is enabled under the specific gateway. Additionally, check if you are using an eligible mobile number.
The wallet payment mode is being shown, but the “Link Wallet” option is not. What should I do?
Please verify if the "Direct Debit" flag is enabled under the specific gateway.
While generating payment links via the Juspay dashboard, some payment methods are greyed out in the Advanced Payment Options. Why is this happening?
This occurs due to the selected gateway and gateway reference ID. Only the payment methods enabled under the specific gateway and gateway reference ID will be allowed, while the rest will be greyed out.
FAQs
After payment completion, the user hasn't been redirected to the merchant website. What should I do?
Saved payment methods not appearing on the payment page of the payment links generated via the Juspay Dashboard. What should I do?
BSP and template are configured, but payment links are not being triggered to users. What should I do?
- Have questions?
- Need help? Contact support
- LLM? Read llms.txt
