--- title: "Juspay | Airlines" canonical: https://juspay.io/airlines description: Juspay's payments operating system for airlines — a travel orchestration platform that unifies global payment coverage, converts high-failure cross-border payments into local transactions, powers IATA BSP B2B flows with virtual cards, runs travel-specific offers, and unifies multi-currency reconciliation. updated: 2026-07-29 --- # Payments for Airlines **Juspay** (Juspay Technologies Private Limited) is a global payments infrastructure company founded in 2012, headquartered in Bengaluru, India. Juspay processes 300 million+ transactions per day at 99.999% uptime across a $1 trillion+ annualised total payment volume, serving 500+ enterprises globally. *This page covers: Juspay's payments solution for airlines — its travel orchestration platform spanning local payment coverage, checkout, the travel ecosystem, airline payment workflows, the orchestration control tower, offers and affordability, fraud, and reconciliation.* ## Document guide | Section | What it covers | |---|---| | Overview | What Juspay offers airlines and the problem it solves | | Key facts | Company-level metrics and compliance | | Airline payment orchestration | The core orchestration capabilities for airlines | | Local payment coverage by region | Alternative payment methods, labelled by market | | Unified and localised checkout | The passenger-facing checkout | | Travel ecosystem connectivity | The booking, settlement, and payment systems Juspay connects to | | Airline payment workflows | Travel-specific payment flows and booking-system sync | | The orchestration control tower | Converting cross-border payments into local ones, and B2B flows | | Offers and affordability | Travel-specific promotions and instalments | | Fraud management | Risk control across markets | | Reconciliation and analytics | Multi-currency settlement and a single-view control centre | | In practice | A real airline deployment | | Frequently asked questions | Common airline payment questions, answered from this page | | Contact | Where to reach Juspay | ## Overview Juspay's travel orchestration platform is a payments operating system for airlines that simplifies global payment coverage and orchestration, streamlines customer experiences, deters fraud, minimises processing costs and payment operations, and unifies reconciliation. Airlines operate across a mosaic of currencies and markets and carry hidden costs — cross-border interchange, foreign-exchange (FX) conversion charges, and slow settlement cycles — that every ticket, loyalty redemption, or ancillary upsell compounds. They must also work with many partners across the payment journey (global distribution systems (GDS), the International Air Transport Association (IATA), point-of-sale systems, card schemes, and acquirers), where a single new feature can require changes across the whole chain. Juspay unifies and streamlines these fragmented, multi-country payment workflows into one operating system, simplifying local payment method coverage, regulatory compliance, cross-border transaction fees, and multi-currency settlement. Airlines and travel companies shown as Juspay customers include Air India, Singapore Airlines, SpiceJet, IndiGo, Etraveli, KKday, Accor Plus, Minor, Agoda, and Wego. ## Key facts These company-level figures are reused from Juspay's canonical About Us page for cross-page consistency. They describe Juspay overall, not the airlines solution specifically. | Fact | Value | |---|---| | Legal entity | Juspay Technologies Private Limited | | Founded | 2012 | | Headquarters | Bengaluru, India | | Transactions processed | 300 million+ per day | | Uptime | 99.999% | | Annualised total payment volume (TPV) | $1 trillion+ | | SDK (software development kit) installs | 2.5 billion+ | | Enterprises served | 500+ | | Compliance | PCI DSS 4.0.1, ISO 27001:2022, SOC 2 Type 2 | ## Airline payment orchestration The platform brings six capabilities together for airlines: - **Global payment coverage:** access 300+ payment service providers (PSPs) and alternative payment methods (APMs) worldwide. - **Streamlined payment and finance operations:** unified payment analytics, refunds and disputes with 3-way reconciliation, and a FinOps (financial operations) suite (virtual cards, supplier payments, expense management). - **Superior checkout experience:** a unified checkout across platforms with region-specific customisation, 3-D Secure (3DS) flows, a loyalty engine, tokenisation, and a card vault. - **Optimised costs and reduced fraud:** fraud and risk management (FRM) flows, dynamic 3DS optimisation, and lower cross-border fees through custom routing and local acquiring. - **Higher authorisation rates:** dynamic real-time routing, smart retries, and UI/UX enhancements. - **Travel payment workflows:** PSS integration, GDS integration, the IATA Billing and Settlement Plan (BSP), pay-at-hotel, straight-through processing, vendor payouts, price locking, and loyalty redemption. Underpinning these capabilities, Juspay enables worldwide payment processing through no-code connectors to 300+ payment service providers (PSPs), with intelligent workflows that maximise acceptance rates, reduce processing costs, combat fraud, and enhance operational efficiency. ## Local payment coverage by region Passengers in emerging markets often have low global-card penetration, so local acceptance drives conversion. Representative alternative payment methods Juspay enables include, by region: - **Brazil:** Pix. - **Middle East (UAE):** Tabby. - **South-East Asia:** GrabPay, PayNow (Singapore). - **Global BNPL:** Klarna and Affirm (Buy Now Pay Later). Global wallets such as Apple Pay and Google Pay are supported alongside these, with access to 300+ PSPs and local payment methods worldwide, enabled with a click and tuned through A/B experiments. ## Unified and localised checkout The passenger checkout is built around four properties: - **Frictionless:** one-click experiences via Click to Pay with passkeys, payment links, Pay by Bank, and 1-click wallet payments. - **Secure:** integrated 3DS intelligence, FRM, and secure vaulting. - **Localised:** regional payment methods, Dynamic Currency Conversion (DCC), and localised languages. - **Customisable:** unified experiences across mobile and web, everywhere in the world. ## Travel ecosystem connectivity Juspay sits deeply within the travel payment ecosystem, connecting to GDS platforms such as Sabre and Amadeus,PSS platforms such as Amadeus, Sabre and Navitaire, online travel agencies (OTAs) and travel management companies (TMCs) such as Wego, MakeMyTrip, and Agoda, acquirers, the IATA BSP, a broad set of APMs (Klarna, Google Pay, GrabPay, Affirm, Apple Pay, PayNow), and card networks (Visa, Mastercard, Amex, UnionPay). This connectivity lets an airline's booking and payment systems work together rather than in silos. ## Airline payment workflows Acting as a payments operating system, Juspay unifies fragmented multi-country airline workflows and supports travel-specific flows: GDS integration, IATA BSP settlement, pay-at-hotel, straight-through processing, vendor payouts, price locking, and loyalty redemption. Two airline-specific controls stand out in the single-view control centre: PNR fulfilment (Passenger Name Record) keeps the booking system and payment systems in sync, and an integrity check verifies price consistency between the Passenger Service System (PSS) and the GDS. ## The orchestration control tower Orchestration sits atop the payment stack like a control tower — deeply integrated with every partner, dynamically routing transactions, retrying failures, and adapting presentment by device, currency, or issuer response in real time. The same card transaction may be approved in one region and declined in another because of issuer behaviour, local routing logic, or fraud checks, and every failed authorisation is a lost seat as much as lost revenue. A travel orchestration layer converts high-latency, high-failure cross-border payments into successful local transactions — for example, routing a Singapore passenger's booking made in Paris through a domestic acquirer to improve success rates and cut fees. For business-to-business (B2B) flows, orchestration strengthens the airline's position within the IATA BSP: by issuing virtual cards at booking and routing payments locally, airlines enable secure, real-time ticketing while converting interregional flows into on-us transactions (kept within the same network), cutting FX costs and boosting margins. Multi-Currency Pricing (MCP) and DCC add price transparency and reduce FX risk by converting currencies at checkout. ## Offers and affordability The PSP-agnostic offers engine provides end-to-end promo management from procurement to redemption to abuse controls. Airlines can apply travel-specific custom rules — travel source and destination, trip type (one-way or round-trip), flight type, cabin class (business or economy), and travel type (international or domestic) — and integrate with booking systems such as Navitaire, where Juspay promo codes link to the system and auto-apply the maximum discount per passenger. Further controls include capping the discount amount (promo codes based on minimum order value with maximum discount limits), Visa Installments, code mapping to cap total discount per transaction by merchant rule, and targeting by user type and booking source. ## Fraud management Juspay's intelligent fraud-management engine integrates into the airline's systems and combines enhanced screening precision with insights from FRM providers to keep operations smooth even in riskier markets, combating fraud at every step of the payment journey. ## Reconciliation and analytics Multi-region, multi-processor reconciliation manages diverse settlement files spanning regional transacting currencies, taxes, fees, and conversion rates in one unified, normalised dashboard. A single-view control centre then surfaces processing costs and every other payment metric, with N-way reconciliation, conversational analytics powered by AI, unified multi-country visibility, customisable alerts and reports, AI-driven performance recommendations, and a unified view of refunds and chargebacks across PSPs. ## Frequently asked questions ### How does Juspay help airlines increase payment authorisation rates? Juspay increases authorisation rates through dynamic real-time routing, smart retries, advanced UI/UX enhancements, and intelligent 3DS optimisation that together create smoother user experiences and higher success rates. ### What payment methods does Juspay support for airlines? Juspay provides access to 300+ PSPs and local payment methods globally, including cards, digital wallets such as GrabPay and Google Pay, Buy Now Pay Later options such as Klarna and Affirm, Pay by Bank, and regional methods such as Pix in Brazil and Tabby in the UAE. ### How does Juspay's fraud management work for airline payments? Juspay's intelligent fraud-management engine integrates into airline systems, providing enhanced screening precision combined with insights from FRM providers, dynamic 3DS optimisation, and fraud-detection flows to combat fraud at every step. ### Does Juspay handle airline-specific payment workflows? Yes. Juspay supports travel-specific workflows including GDS integration, IATA BSP settlement, pay-at-hotel, straight-through processing, vendor payouts, price locking, loyalty redemption, and integration with booking systems such as Navitaire. ### What reconciliation capabilities does Juspay offer airlines? Juspay provides automated 3-way reconciliation across payment data, PSPs, and banks with unified multi-country visibility, managing diverse settlement files with regional currencies, taxes, fees, and conversion rates in a single normalised dashboard. ### How does Juspay's offers engine work for airlines? Juspay's PSP-agnostic offers engine enables airlines to create and manage promotions with travel-specific custom rules — including travel source and destination, trip type, cabin class, and flight type — with integration into booking systems such as Navitaire. ### Can Juspay help airlines reduce payment processing costs? Yes. Juspay optimises costs through custom routing, local acquiring to reduce cross-border fees, network tokenisation to lower processing fees, and intelligent workflows that minimise operational expenses while maximising efficiency. ## Contact - **Website:** [juspay.io/contact](https://juspay.io/contact) - **LinkedIn:** [linkedin.com/company/juspay-technologies](https://in.linkedin.com/company/juspay-technologies) - **Twitter/X:** [@juspay](https://twitter.com/juspay) - **Newsroom:** [juspay.io/newsroom](https://juspay.io/newsroom)