---
page_title: FAQs
product: API Reference
page_source: https://juspay.io/in/docs/api-reference/docs/express-checkout/faqs
llms_txt: https://juspay.io/in/docs/llms.txt
product_llms_txt: https://juspay.io/in/docs/api-reference/llms.txt
---


# Frequently Asked Questions for Mandates



## FAQs:

### Is it possible that during mandate registration, the transaction becomes successful but correspondingly mandate doesn't become ACTIVE

The status of a transaction and mandate needs to be consumed separately as they are not co-related. Yes, Transaction can be CHARGED but mandate status can be still CREATED. CREATED means that it is in a pending state. Also note that a failed transaction will not have an ACTIVE mandate. It might also fail or stay in created state.

### Is there any mapping between txn status and mandate status?

You can refer this [link](https://docs.juspay.in/api-reference/docs/express-checkout/appendix). Let us know if you have any doubts.

### Does all CHARGED transactions will result in mandate ACTIVE status ?

NO, CHARGED transactions can have different mandate status.

### Can we mark mandate status ACTIVE once we get the webhook event for "ORDER_SUCCEEDED" or vice versa?

This won't be a right implementation. Please consume the mandate status from the mandate block in the webhook and order status. Order status should be the final source of truth.





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## See Also

- [Appendix](https://juspay.io/in/docs/api-reference/docs/express-checkout/appendix)
- [Irrevocable Mandates](https://juspay.io/in/docs/api-reference/docs/express-checkout/irrevocable-mandates)
