Juspay is a leading multinational payments technology company, powering superior conversion rates, seamless customer experiences, cost optimization, and fraud reduction at scale for 500+ top global enterprises and banks. Founded in 2012, the company processes over 300 million daily transactions, exceeding an annualized total payment volume (TPV) of $1 trillion with 99.999% reliability. Headquartered in Bangalore, India, Juspay’s global network of 1200+ payment experts operates across San Francisco, Dublin, São Paulo, and Singapore.
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Juspay offers a modular and interoperable product suite for merchants that includes open-source payment orchestration, seamless authentication, payment tokenization, fraud & risk management, global payouts, end-to-end reconciliation, unified payment analytics, and more. For banks, Juspay’s offerings include end-to-end white label payment gateway solutions & real-time payments infrastructure._
About the role :
Our team is looking for an Associate Program Manager who brings technical program management skills, great teamwork, positive attitude, high-energy, self-driven, and end to end program management skills, to our customer-focused team. This role provides a rare mix of strategic leadership and breadth and day-to-day ‘hands on’ engineering execution responsibilities. You will own end-to-end products and will be responsible for their vision setting, feature requirements, user experience, user training, documentation, product adoption and overall customer satisfaction.
Your Experience Should Showcase :
• Proven experience in managing programs / categories / business verticals
• Strong process orientation; ability to find efficient solutions to problems and automate tasks
• Strong stakeholder management experience; ability to work with cross-functional teams
• Ability to deep-dive into a problem; very strong analytical skills required
• Excellent technical writing, formal presentation and interpersonal skills
• Thrive in fast paced, agile environments, and able to learn new areas quickly
• Experience in defining program requirements and using data and metrics to determine improvements
Basic Qualifications :
• Bachelor’s degree: Engineering / Commerce preferred
• Master’s degree from Tier 1 B-school
• Post-MBA experience (preferred)
• Experience in program or project management
• Experience working cross functionally with tech & non-tech teams and delivering cross functional projects
