---
page_title: Slack Notifications
product: JUSPAY Unified Dashboard
page_source: https://juspay.io/in/docs/dashboard/docs/notifications/slack-notifications
llms_txt: https://juspay.io/in/docs/llms.txt
product_llms_txt: https://juspay.io/in/docs/dashboard/llms.txt
---


# 📘 **Slack Integration Guide for Merchants** 



Follow these simple steps to integrate Slack with your dashboard and start receiving alerts and notifications directly in your Slack channels (including private ones).


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## **🔹 Step 1: Connect Slack from Dashboard** 



1. **Go to Dashboard → My Account → Profile Settings. (** **[https://portal.juspay.in/my-account/time-units](https://portal.juspay.in/my-account/time-units)** **)**
2. Under **Slack Integration** , click on **‘Connect Now’** .
   
   ![Image](https://dth95m2xtyv8v.cloudfront.net/tesseract/assets/dashboard/Screenshot%202025-06-19%20at%207.48.15%E2%80%AFAM.png)
   *Connect Now with Slack*
3. Make sure you are already **logged into Slack in your browser** 
   
   
   ### 🔹 Special Case: **If Admin Approval is Required** 
   
   
   
   If you **don’t have permission to install apps**  in your Slack workspace, you may see this message:
   
   ![Image](https://dth95m2xtyv8v.cloudfront.net/tesseract/assets/dashboard/Screenshot%202025-06-20%20at%208.26.25%E2%80%AFAM.png)
   *Request Admin for Approval*
   
   
   
   `You need admin approval to install this app.`
   
   In such cases:
   
   1. **‘Request Approval’**  on the Slack authorization page.
   2. Your Slack workspace admin will receive a notification to approve the app.
      
      ![Image](https://dth95m2xtyv8v.cloudfront.net/tesseract/assets/dashboard/Screenshot%202025-06-20%20at%208.27.00%E2%80%AFAM.png)
      *Admin View for Approval*
   3. Once the admin approves:
      
      * You will receive an approval confirmation via Slack/email.
        
        ![Image](https://dth95m2xtyv8v.cloudfront.net/tesseract/assets/dashboard/Screenshot%202025-06-20%20at%208.27.57%E2%80%AFAM.png)
        *Succesful Approval from Admin*
      * Click on **Go to Slack Marketplace**
      * Click on **Add to Slack**
      * You will be landed on **Dashboard → My Account → Profile Settings**  and click **‘Connect Now’**  again to complete the setup and follow below steps
4. You will be redirected to Slack’s authorization page:
   
   * Choose the Slack workspace where you want to receive messages.
   * Approve the requested permissions.
     
     ![Image](https://dth95m2xtyv8v.cloudfront.net/tesseract/assets/dashboard/Screenshot%202025-06-20%20at%208.28.49%E2%80%AFAM.png)
     *Slack Authorization Page*
5. After successful authorization, you will be redirected back to the Dashboard.
6. In your slack workspace under Apps you will see the Juspay app that is succesfully Integrated


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## **🔹 Step 2: Select the Slack Channel** 



1. Once Slack is connected, go to **Dashboard → Monitoring → Alerts / Reports (** **[https://portal.juspay.in/alerts/new](https://portal.juspay.in/alerts/new)** **)**
2. Select the Slack **channel**  (public or private) where you wish to receive notifications.
   
   ![Image](https://dth95m2xtyv8v.cloudfront.net/tesseract/assets/dashboard/Screenshot%202025-06-19%20at%208.12.59%E2%80%AFAM.png)
   *Alerts Page*


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## **🔹 Step 3: For Private Channels – Important!** 



To receive notifications in a **private Slack channel** , you must **add our app to that channel manually** :

1. Open the private channel in Slack.
2. Click on the channel name and a settings modal opens up . Click on **Integrations → Add App → Juspay** 
   
   ![Image](https://dth95m2xtyv8v.cloudfront.net/tesseract/assets/dashboard/Screenshot%202025-06-19%20at%208.00.16%E2%80%AFAM.png)
   *Add App to Private Channel*
   
   
   
   ![Image](https://dth95m2xtyv8v.cloudfront.net/tesseract/assets/dashboard/Screenshot%202025-06-19%20at%208.00.27%E2%80%AFAM.png)
   *Add Juspay to Private Channel*
3. Click on **Add.**
4. Now our app is allowed to send notifications to Slack on the private channel where our app is added


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## **❗Troubleshooting Tips** 



Issue Resolution Not receiving messages in private channel Make sure the app is invited using `step 3 mentioned above`. Slack channel not showing in Dashboard Ensure the app has the required permissions in Slack. Authorization failed Ensure you are logged into the correct Slack workspace.


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## **🔹 Need Help?** 



* Reach out to our support team at: **[support@juspay.in]**
* Or use Dashboard → Help & Support.

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## See Also

- [Vendor Sub-Account Management](https://juspay.io/in/docs/dashboard/docs/oauth-20-flow-for-dashboard-apis/vendor-subaccount-management)
- [User Management](https://juspay.io/in/docs/dashboard/docs/tenant-overview/user-management)