Juspay Native OTP

Juspay Native OTP

Deliver a seamless and consistent authentication experience without redirecting users from your checkout page.

Why Native OTP?

Juspay’s Native OTP solution simplifies the card authentication step by presenting a clean, mobile-optimized OTP input screen directly on your payment page, without browser redirects or external bank pages. This leads to faster authentication and significantly reduces drop-offs caused by slow networks or inconsistent bank OTP flows.

Key Benefits:

  • Frictionless Checkout: OTP screen appears natively on top of your payment page, providing a smooth user experience.

  • No Redirections: Avoid delays and customer confusion from switching to external browser or bank pages.

  • Unified UX: Eliminate inconsistencies across various bank OTP screens.

Feature Highlights:

  • PG/PA Agnostic Support:
    Native OTP is now supported across multiple payment gateways (PGs) and payment aggregators (PAs). Juspay manages the integration layer, offering a consistent experience regardless of the provider.

  • BIN Coverage
    BIN coverage will be dynamic. Based on the score, the Juspay SDK will invoke the native OTP flow.

  • Dynamic BIN Updates:
    Juspay maintains and refreshes the list of supported Card BINs automatically to expand coverage and keep your payment experience up to date.

Transaction Workflow

Juspay Advantage

Note
  • Juspay ensures that transactions are processed for all card BINs, regardless of native OTP support

    • For eligible card bins, Juspay routes transactions as native OTP flow

    • For ineligible card bins, a standard 3DS transaction is initiated, leading the customer to the Bank OTP page

  • Achieve one-click card payments on your Android/iOS app with auto-read OTP & auto-submit OTP configurations

  • Configure the native OTP screen designs to align with your brand guidelines

  • Use native OTP screens for all card transactions including one time transactions, guest checkout flows, card EMI transactions, card mandate registrations or card transactions through Quickpay flow

Design Options

  1. Native OTP section can be shown as a half screen on top of your payment page.

    With auto-reading of OTP and auto-submitting of OTP by Juspay Safe module, the card transaction will get completed with a single click from the customer

    Half Screen Native OTP flow
    Half Screen Native OTP flow

Watch Out

Warning
  • Native OTP screens will need to be created by you if you are using Juspay Express Checkout APIs for web and app

  • The feature is not available for merchants using Juspay Express Checkout APIs Juspay PayV3 integration for card payments on web

  • The auto-read OTP & auto-submit OTP configurations are specific to Android app

Analytics

You can use the Transaction Analytics Module in Juspay Dashboard to monitor the traffic and performance of card transactions that were processed through Native OTP flow

Last updated 10 months ago