---
page_title: HyperCredit Loan Journey
product: HyperCredit
platform: Web
page_source: https://juspay.io/in/docs/hyper-credit/web/introduction/hypercredit-loan-journey
llms_txt: https://juspay.io/in/docs/llms.txt
product_llms_txt: https://juspay.io/in/docs/hyper-credit/llms.txt
---


# **HyperCredit Loan Journey** 




## **The user journey is explained below** 



A Loan Journey of HyperCredit starts from your checkout page and includes the following steps:

![Image](https://dth95m2xtyv8v.cloudfront.net/tesseract/assets/hyper-credit/intro1-i4AYR.png)



[Video](https://dth95m2xtyv8v.cloudfront.net/tesseract/assets/hyper-credit/BankNBFC%201.mp4)




#### **Step 1 — Order Creation:** 



You create an order with Juspay and the customer lands on the payment page. Either **Loan Marketplace**  or **Instant EMI** option is displayed. Once selected, the customer proceeds to the next steps in their financing journey.


#### **Step 2 — Data Collection:** 



The customer has to provide the necessary personal and financial details required for loan eligibility and underwriting. To reduce friction and speed up the process, these fields can be prefilled for existing users.


#### **Step 3 —Smart Matching of the User with Potential Lenders** 



Our Smart Matching Engine underwrites the customer using the Credit Inquiry data and the Business Rules configured by the Lenders. It shows only the eligible lenders list that most likely approve the customer.


#### **Step 4 — Fetching and Selecting EMI Offers** 



The customer selects their preferred lender and gets personalized EMI plans. After reviewing the EMI plans breakdown, they select an offer that is best suited for them and are securely redirected to the lenders’ page to complete the rest of their application process.


#### **Step 5 — Loan Application Process** 



Customers need to complete the following steps to avail the loan for their purchase.

**1.KYC Verification:** 

Depending on the lender, customers can complete their verification in one of three easy ways:

* Instant Online Verification (eKYC): Done completely digital using a quick OTP sent to the customers’ mobile number linked with their Aadhaar.
* Automatic Fetch (CKYC): The system securely retrieves the customers’ pre-existing records if they’ve already completed verification elsewhere in the past. No extra paperwork required!
* Video Call (vKYC): A short, live video chat with a representative from the lender's team to confirm customers details.

**2.Autopay Setup** 

The customer establishes a recurring repayment mandate to automate their monthly EMI deductions. This can be configured using any lender-supported method, such as eNACH, UPI Autopay, or other digital debiting solutions.

**3.Agreement Signing** 

The final digital loan agreement between the customer and lender is dynamically generated for review. The customer formally accepts the terms and executes the agreement using a secure, verified method (such as an OTP or eSign), depending on whichever method is supported by the lender.

**4.Downpayment** 

Depending on the lender and the loan terms, the customer may be required to pay a portion of the purchase amount upfront as a downpayment. The customer completes the payment using the payment method supported by the lender, such as UPI, net banking, debit card, or other digital payment options.


#### **Step 6 — Loan Activation and Disbursement** 



Once the loan application steps are successfully completed, the loan status is moved to Active indicating the order is Successful. The lender then processes the disbursement according to the settlement terms agreed upon between the merchant and the lender.

---

## See Also

- [Choose the Integration that Best Suits your Business](https://juspay.io/in/docs/hyper-credit/web/introduction/choose-the-integration-that-best-suits-your-business)
- [Supported Industries and Lenders](https://juspay.io/in/docs/hyper-credit/web/introduction/supported-industries-and-lenders)