--- page_source: https://juspay.io/in/docs/lotuspay/web/nach-debit-flow/mandate-error-codes page_title: Mandate Error Codes --- # Mandate Error Codes ### **NACH Registration Error Codes:** **Mode: NPCI ONMAGS API e-Mandate (Debit Card/Netbanking/Real-time Aadhaar)** | Error Codes | Error Description | Type | Applicable Leg | |---|---|---|---| | AP01 | Account blocked | BUSINESS | BTN | | AP02 | Account closed | BUSINESS | BTN | | AP03 | Account frozen | BUSINESS | BTN | | AP04 | Account Inoperative | BUSINESS | BTN | | AP05 | No such account in CBS / Invalid account number | Business | BTN | | AP06 | Not a CBS act no.or old act no.representwithCBS no | BUSINESS | BTN | | AP07 | Refer to the branch_KYC not completed | BUSINESS | BTN | | AP08 | Account Holder Name Mismatch with CBS | BUSINESS | BTN | | AP09 | Account type in mandate is different from CBS | BUSINESS | BTN | | AP10 | Amount Exceeds E mandate Limit | BUSINESS | BTN | | AP11 | Authentication Failed | BUSINESS | BTN | | AP12 | Amount of EMI more than limit allowed for the acct | BUSINESS | BTN | | AP13 | Invalid monthly EMI amount.Full loan amt mentioned | TECHNICAL | BTN | | AP14 | Authentication failed due to invalid net banking credentials | TECHNICAL | BTN | | AP15 | Mandate Not Registered_ not maintaining req balanc | BUSINESS | BTN | | AP16 | Mandate registration not allowed for minor account | BUSINESS | BTN | | AP17 | Mandate registration not allowed for NRE account | BUSINESS | BTN | | AP18 | Mandate registration not allowed for CC account | BUSINESS | BTN | | AP19 | Mandate registration not allowed for PF account | BUSINESS | BTN | | AP20 | Mandate registration not allowed for PPF account | BUSINESS | BTN | | AP21 | Mandate registration not allowed - Account freeze by court/attachment order | BUSINESS | BTN | | AP22 | Payment stopped by court order | BUSINESS | BTN | | AP23 | Transaction rejected or cancelled by the Customer | TECHNICAL | MTN | | AP24 | Account inactive | BUSINESS | BTN | | AP25 | Withdrawal stopped owing to insolvency of account | BUSINESS | BTN | | AP26 | Withdrawal stopped owing to lunacy of account hold | BUSINESS | BTN | | AP27 | Invalid mandate frequency | BUSINESS | BTN | | AP28 | Mandate Registration Failed_Please contact your ho | BUSINESS | BTN | | AP29 | Technical errors or connectivity issues at bank end | TECHNICAL | BTN | | AP30 | Browser closed by customer in mid transaction | TECHNICAL | BTN | | AP31 | Mandate registration not allowed for Joint account | BUSINESS | BTN | | AP32 | Mandate registration not allowed for wallet accoun | BUSINESS | BTN | | AP33 | User rejected the transaction on pre-Login page | BUSINESS | BTN | | AP34 | Account number not registered with net banking facility | BUSINESS | BTN | | AP35 | Invalid debit card details | BUSINESS | BTN | | AP36 | Debit card validation failed due to_Invalid expiry | BUSINESS | BTN | | AP37 | Debit card validation failed due to_ Invalid PIN | BUSINESS | BTN | | AP38 | Debit card validation failed due to_ Invalid CVV | BUSINESS | BTN | | AP39 | Invalid bank OTP | BUSINESS | BTN | | AP40 | Maximum tries exceeded for bank OTP | TECHNICAL | BTN | | AP41 | Time expired for bank OTP | TECHNICAL | BTN | | AP42 | Debit card not activiated | BUSINESS | BTN | | AP43 | Debit card Blocked | BUSINESS | BTN | | AP44 | Debit card Hotlisted | BUSINESS | BTN | | AP45 | Debit card Expired | BUSINESS | BTN | | AP46 | No response received from customer during mandate registration | TECHNICAL | MTN | | AP47 | Account number registered for only view rights in net banking | BUSINESS | BTN | | AP48 | Aadhaar number Does not Match with debtor Account number | Business | BTN | | AP49 | PAN validation failed due to PAN not updated in CBS | Business | UTN | | AP50 | Bank Aadhaar OTP Verification response Failed | Business | BTN | | AP51 | Aadhaar number not linked with the debtor account number | Business | BTN | | AP52 | PAN validation failed due to PAN number mismatch with CBS | Business | BTN | | AP53 | Maximum tries exceeded for UIDAI OTP | Business | BTN | | AP54 | Could not send OTP to customer | Business | BTN | | AP55 | Aadhaar number does not have mobile number in UIDAI | BUSINESS | UTN | | AP56 | Aadhaar number does not have both email ID and mobile number. | BUSINESS | UTN | | AP57 | Aadhaar Number doesn't have verified Mobile Number. | BUSINESS | UTN | | AP58 | Aadhaar Number doesn't have verified email and Mobile. | BUSINESS | UTN | | AP59 | Invalid mobile number. | BUSINESS | UTN | | AP60 | Aadhaar locked by Aadhaar number holder. | BUSINESS | UTN | | AP61 | Aadhaar number usage is blocked by Aadhaar number holder. | BUSINESS | UTN | | AP62 | UIDAI authentication failed due to invalid Aadhaar OTP | TECHNICAL | UTN | | AP63 | txn value did not match with txn value of Request OTP API. | TECHNICAL | UTN | | AP64 | Maximum number of attempts for OTP match is exceeded or OTP is notgenerated | TECHNICAL | UTN | | AP65 | Account number not linked with given debit card | MERCHANT | BTN | | AP67 | Customer mobile number not available in bank CBS to trigger OTP | Merchant | BTN | | AP68 | Invalid UIDAI authentication flag received for defined mandate limit | Business | BTN | | AP69 | Cust ID validation failed due to Customer ID mismatch with CBS | Merchant | BTN | | AP70 | Time expired for UIDAI OTP | Merchant | UTN | ### **Additional Technical Errors returned by NPCI ONMAGS :** | Error Code | Error Description | Type | Applicable Leg | |---|---|---|---| | 151 | Merchant Xmlns name empty or incorrect | TECHNICAL | MTN | | 152 | Merchant MsgId empty or incorrect | TECHNICAL | MTN | | 153 | Merchant CreDtTm empty or incorrect | TECHNICAL | MTN | | 154 | Merchant ReqInitPty Id empty or incorrect | TECHNICAL | MTN | | 155 | Merchant CatCode empty or incorrect | TECHNICAL | MTN | | 156 | Merchant UtilCode empty or incorrect | TECHNICAL | MTN | | 157 | Merchant CatDesc empty or incorrect | TECHNICAL | MTN | | 158 | Merchant ReqInitPty name empty or incorrect | TECHNICAL | MTN | | 159 | Merchant MndtReqId empty or incorrect | TECHNICAL | MTN | | 160 | Merchant SeqTp empty or incorrect | TECHNICAL | MTN | | 161 | Merchant Frqcy empty or incorrect | TECHNICAL | MTN | | 162 | Merchant FrstColltnDt empty or incorrect | TECHNICAL | MTN | | 163 | Merchant FnlColltnDt empty or incorrect | TECHNICAL | MTN | | 164 | Merchant ColltnAmt ccy type empty or incorrect | TECHNICAL | MTN | | 165 | Merchant ColltnAmt empty or incorrect | TECHNICAL | MTN | | 166 | Merchant MaxAmt ccy type empty or incorrect | TECHNICAL | MTN | | 167 | Merchant MaxAmt empty or incorrect | TECHNICAL | MTN | | 168 | Merchant Creditor name empty or incorrect | TECHNICAL | MTN | | 169 | Merchant Creditor Acc No empty or incorrect | TECHNICAL | MTN | | 170 | Merchant Creditot MmbId empty or incorrect | TECHNICAL | MTN | | 171 | Merchant MnadateReqId empty or incorrect | TECHNICAL | MTN | | 172 | Merchant Creditor Acc No empty | TECHNICAL | MTN | | 173 | Merchant Info not available | TECHNICAL | MTN | | 174 | Merchant ReqInitPty not available | TECHNICAL | MTN | | 175 | Merchant Creditor Acc Details not available | TECHNICAL | MTN | | 176 | Merchant GrpHdr not available | TECHNICAL | MTN | | 177 | Merchant Mndt not available | TECHNICAL | MTN | | 178 | Merchant MndtAuthReq empty or not available | TECHNICAL | MTN | | 179 | Merchant CheckSum validation failed | TECHNICAL | MTN | | 180 | Merchant Signature validation failed | TECHNICAL | MTN | | 181 | Error in decrypting Creditor Acc No | TECHNICAL | MTN | | 182 | Error in decrypting FrstColltnDt | TECHNICAL | MTN | | 183 | Error in decrypting FnlColltnDt | TECHNICAL | MTN | | 184 | Error in decrypting ColltnAmt | TECHNICAL | MTN | | 185 | Error in decrpting MaxAmt | TECHNICAL | MTN | | 186 | Merchant Invalid request | TECHNICAL | MTN | | 187 | Merchant Id empty or incorrect | TECHNICAL | MTN | | 188 | Merchant ManReqDoc incorrect | TECHNICAL | MTN | | 189 | Merchant CheckSum empty or not available | TECHNICAL | MTN | | 190 | Merchant Signature not found | TECHNICAL | MTN | | 191 | Merchant GrpHdr missing some tag | TECHNICAL | MTN | | 192 | Merchant ReqInitPty missing some tag | TECHNICAL | MTN | | 193 | Merchant Mndt missing some tag | TECHNICAL | MTN | | 194 | Merchant CrAccDtl missing some tag | TECHNICAL | MTN | | 195 | Merchant Certificate not found | TECHNICAL | MTN | | 196 | Merchant Signature algorithm incorrect | TECHNICAL | MTN | | 197 | Merchant Signature Digest algorithm incorrect | TECHNICAL | MTN | | 198 | Merchant first date is after final date | TECHNICAL | MTN | | 199 | Merchant CrAccDtl not available | TECHNICAL | MTN | | 200 | Merchant first date not available | TECHNICAL | MTN | | 201 | Merchant final date not available | TECHNICAL | MTN | | 202 | Merchant first date empty | TECHNICAL | MTN | | 203 | Merchant final date empty | TECHNICAL | MTN | | 204 | Merchant ManReqDoc empty not available | TECHNICAL | MTN | | 205 | MerchantId not in approved list | TECHNICAL | MTN | | 206 | Merchant ColltnAmt and MaxAmt empty | TECHNICAL | MTN | | 207 | Merchant ColltnAmt and MaxAmt exist | TECHNICAL | MTN | | 208 | Merchant Catcode not in approved list | TECHNICAL | MTN | | 209 | Merchant MsgId is duplicate | TECHNICAL | MTN | | 210 | Merchant Frequency type is invlid | TECHNICAL | MTN | | 211 | Merchant Sequence type is invlid | TECHNICAL | MTN | | 212 | Merchant Cat Description is not approved list | TECHNICAL | MTN | | 213 | Merchant UtilCode is not in approved list | TECHNICAL | MTN | | 214 | Merchant Req Pay ID not in approved list | TECHNICAL | MTN | | 215 | Merchant Creditor Acc Details name not in approved list | TECHNICAL | MTN | | 216 | Merchant Occurences is empty | TECHNICAL | MTN | | 217 | Merchant Debitor name empty or incorrect | TECHNICAL | MTN | | 218 | Merchant Debitor Account number empty or incorrect | TECHNICAL | MTN | | 219 | Merchant Debitor is missing some tags | TECHNICAL | MTN | | 220 | Merchant Debitor Acc No empty | TECHNICAL | MTN | | 221 | Merchant Debitor Acc not available | TECHNICAL | MTN | | 222 | Merchant Creditor and Debitor account number is same | TECHNICAL | MTN | | 223 | Merchant info id , util and creditor accont number are not equals | TECHNICAL | MTN | | 234 | Merchant Creditor account number is not approved list | TECHNICAL | MTN | | 235 | Merchant Mandate ID is duplicate | TECHNICAL | MTN | | 236 | Merchant Debitor Account number decrypt Error | TECHNICAL | MTN | | 237 | Merchant Decrypt Error | TECHNICAL | MTN | | 238 | Merchant Bank id not available | TECHNICAL | MTN | | 239 | Merchant Bank id not in approved list | TECHNICAL | MTN | | 240 | Merchant Bank debit flag error | TECHNICAL | MTN | | 241 | Mandatory CRACCDTL tag is not available when mnd type is SI | TECHNICAL | MTN | | 242 | CRACCDTL tag is available when mnd type is not SI | TECHNICAL | MTN | | 243 | Invalid mandate type | TECHNICAL | MTN | | 244 | IFSC code is empty or invalid | TECHNICAL | MTN | | 245 | Account number is empty or invalid | TECHNICAL | MTN | | 246 | Mandate period exceeded 30 Years | Business | MTN | | 251 | INVALID BANK RESPONSE RECEIVED | BUSINESS | MTN | | 252 | Bank xmlns is empty or incorrect | BUSINESS | BTN | | 253 | Bank Response type is not available or empty | BUSINESS | BTN | | 254 | Bank Check sum is not available or empty | BUSINESS | BTN | | 255 | Bank Mandate request document is incorrect | BUSINESS | BTN | | 256 | Bank id not available or empty | BUSINESS | BTN | | 257 | Error in decrypting Accepted value | BUSINESS | BTN | | 258 | Error in decrypting Accepted Ref Number | BUSINESS | BTN | | 259 | Error in decrypting Reason Code | BUSINESS | BTN | | 260 | Error in decrypting Reason Discription | BUSINESS | BTN | | 261 | Error in decrypting Rejected By | BUSINESS | BTN | | 262 | Bank NPCI Ref id empty or incorrect | BUSINESS | BTN | | 263 | Error code not available in Error Xml | BUSINESS | BTN | | 264 | Error description not available in Error Xml | BUSINESS | BTN | | 265 | Rejected By not available in Error Xml | BUSINESS | BTN | | 266 | Mandate Error Resp not available in Error Xml | BUSINESS | BTN | | 267 | CheckSum validation failed | BUSINESS | BTN | | 268 | Bank UndrlygAccptncDtls not available | BUSINESS | BTN | | 269 | Bank GrpHdr empty or not available | BUSINESS | BTN | | 270 | Bank MsgId empty or incorrect | BUSINESS | BTN | | 271 | Bank CreDtTm empty or incorrect | BUSINESS | BTN | | 272 | Bank ReqInitPty empty or incorrect | BUSINESS | BTN | | 273 | Bank OrgnlMsgInf not available | BUSINESS | BTN | | 274 | Bank MndtReqId empty or incorrect | BUSINESS | BTN | | 275 | Bank UndrlygAccptncDtls CreDtTm empty or incorrect | BUSINESS | BTN | | 276 | Bank Accptd empty | BUSINESS | BTN | | 277 | Bank AccptRefNo empty or incorrect | BUSINESS | BTN | | 278 | Bank RjctRsn not available | BUSINESS | BTN | | 279 | Bank RjctRsn ReasonCode not empty | BUSINESS | BTN | | 280 | Bank RjctRsn ReasonDesc not empty | BUSINESS | BTN | | 281 | Bank RjctRsn RejectBy not empty | BUSINESS | BTN | | 282 | Bank RjctRsn ReasonCode empty or incorrect | BUSINESS | BTN | | 283 | Bank RjctRsn ReasonDesc empty or incorrect | BUSINESS | BTN | | 284 | Bank RjctRsn RejectBy empty or incorrect | BUSINESS | BTN | | 285 | Bank Certificate not found | BUSINESS | BTN | | 286 | Bank IFSC Code empty or incorrect | BUSINESS | BTN | | 287 | Bank RespType is incorrect | BUSINESS | BTN | | 288 | Bank GrpHdr missing some tags | BUSINESS | BTN | | 289 | Bank UndrlygAccptncDtls missing some tags | BUSINESS | BTN | | 290 | Bank OrgnlMsgInf missing some tags | BUSINESS | BTN | | 291 | Bank IFSC tag is missing | BUSINESS | BTN | | 292 | Bank DBTR not available | BUSINESS | BTN | | 293 | Bank AccptncRslt not available | BUSINESS | BTN | | 294 | Bank RjctRsn missing some tags | BUSINESS | BTN | | 295 | Bank ManReqDoc not available or empty | BUSINESS | BTN | | 296 | Bank Accptd type incorrect | BUSINESS | BTN | | 297 | Bank Signature not available | BUSINESS | BTN | | 298 | Bank Signature Digest algorithm incorrect | BUSINESS | BTN | | 299 | Bank Signature validation failed | BUSINESS | BTN | | 300 | Bank Signature algorithm incorrect | BUSINESS | BTN | | 301 | BankId not in approved list | BUSINESS | BTN | | 302 | Bank MsgId is duplicate | BUSINESS | BTN | | 303 | Bank Accepted Ref number is duplicate | BUSINESS | BTN | | 306 | Bank Mandate id is duplicate | BUSINESS | BTN | | 307 | Bank NPCI Ref id not valid | BUSINESS | BTN | | 308 | Bank Reason code and description not in approved list | BUSINESS | BTN | | 309 | Bank json signature validation failed | Business | BTN | | 310 | Bank Checksum validation failed | Business | BTN | | 311 | Bank signature empty or not available | Business | BTN | | 312 | Bank Checksum empty or not available | Business | BTN | | 451 | No Details available for Requested NpciRefId | BUSINESS | APIB | | 452 | Transaction Open Status | BUSINESS | APIB | | 453 | Invalid Json structure | TECHNICAL | APIB | | 454 | Mandatory Key fields Empty or Invalid | TECHNICAL | APIB | | 455 | No Details available for Requested MandateReqID | TECHNICAL | APIM | | 456 | Transaction Open Status | BUSINESS | APIM | | 457 | Invalid Json structure | TECHNICAL | APIM | | 458 | Mandatory Param fields Empty or Invalid | TECHNICAL | APIM | | 459 | Mandatory Key fields Empty or Invalid | TECHNICAL | APIM | | 460 | Empty or Invalid parameters | TECHNICAL | APIB | | 461 | No Details available for Requested NpciRefId | BUSINESS | APIM | | 462 | Transaction Open Status | BUSINESS | APIM | | 463 | Invalid Json structure | TECHNICAL | APIM | | 464 | Mandatory Param fields Empty or Invalid | TECHNICAL | APIM | | 465 | Mandatory Key fields Empty or Invalid | TECHNICAL | APIM | | 466 | More than one request in input | TECHNICAL | APIM | | 467 | Incorrect input combinations | BUSINESS | APIM | | 470 | Bank Mndt ReqId not same as NpciReq | BUSINESS | BTN | | 471 | Bank NpciRefId not same as NpciReq | BUSINESS | BTN | | 472 | Invalid authmode received | TECHNICAL | MTN | | 473 | Bank invalid id | BUSINESS | BTN | | 474 | Bank Returning Error XML | BUSINESS | BTN | | 475 | Invalid JSON Structure | BUSINESS | BTN | | 476 | Sponsor Bank Not in Approved List for Corporate | TECHNICAL | MTN | | 477 | SpnBank not certified | TECHNICAL | MTN | | 478 | DestBnk not certified | TECHNICAL | MTN | | 479 | Bank Invalid XML structure | BUSINESS | BTN | | 480 | Spn DestBnk not certified | TECHNICAL | MTN | | 481 | Dest SpnBnk not certified | TECHNICAL | MTN | | 486 | No Variant is eligible for Selection | TECHNICAL | MTN | | 487 | No Variant is eligible for Selection | TECHNICAL | MTN | | 490 | Bank ACCT_TYPE tag is Invalid | BUSINESS | BTN | | 491 | Bank ACCT_TYPE tag is null | BUSINESS | BTN | | 492 | Current Process is Invalid | BUSINESS | BTN | | 493 | Merchant Req Frqncy validation Error | TECHNICAL | MTN | | 494 | Invalid Frqncy tag value | TECHNICAL | MTN | | 495 | First collection date invalid | TECHNICAL | MTN | | 496 | Final collection date invalid | TECHNICAL | MTN | | 497 | SPONSOR_BANK_NOT_CERTIFIED_FOR_VARIANT | TECHNICAL | MTN | | 498 | DestBank not certified for the variant | TECHNICAL | MTN | | 499 | Bank certificate not available | TECHNICAL | NTB | | 500 | Error in encrypting Phone | TECHNICAL | NTB | | 501 | Error in encrypting Mobile | TECHNICAL | NTB | | 502 | Error in encrypting Email | TECHNICAL | NTB | | 503 | Error in encrypting Pan | TECHNICAL | NTB | | 504 | Merchant debitor Phone number empty or incorrect | TECHNICAL | MTN | | 505 | Merchant debitor Moblie number empty or incorrect | TECHNICAL | NTB | | 506 | Merchant debitor Email Id empty or incorrect | TECHNICAL | NTB | | 507 | Merchant debitor Pan number empty or incorrect | TECHNICAL | MTN | | 508 | Merchant creditor Phone number empty or incorrect | TECHNICAL | MTN | | 509 | Merchant creditor Mobile number empty or incorrect | TECHNICAL | MTN | | 510 | Merchant creditor Email ID empty or incorrect | TECHNICAL | MTN | | 511 | Merchant creditor Pan number empty or incorrect | TECHNICAL | MTN | | 512 | Merchant creditor Phone number encryption error | TECHNICAL | MTN | | 513 | Merchant creditor Mobile number encryption error | TECHNICAL | MTN | | 514 | Merchant creditor Email Id encryption error | TECHNICAL | MTN | | 515 | Merchant creditor Pan number encryption error | TECHNICAL | MTN | | 516 | Merchant creditor Phone Number is invalid | TECHNICAL | MTN | | 517 | Merchant creditor Mobile Number is invalid | TECHNICAL | MTN | | 518 | Merchant creditor Account Type is invalid | TECHNICAL | MTN | | 519 | Merchant creditor Email Id is invalid | TECHNICAL | MTN | | 520 | Merchant creditor Pan Number is invalid | TECHNICAL | MTN | | 521 | Merchant creditor Scheme Name is invalid | TECHNICAL | MTN | | 522 | Merchant creditor Consumer Reference number is invalid | TECHNICAL | MTN | | 523 | Merchant creditor Mandate Type is invalid | TECHNICAL | MTN | | 524 | Merchant creditor Co-Operate Sponser Bank is invalid | TECHNICAL | MTN | | 525 | Error in decrypting Phone number | TECHNICAL | MTN | | 526 | Error in decrypting Mobile number | TECHNICAL | MTN | | 527 | Error in decrypting Email Id | TECHNICAL | MTN | | 528 | Error in decrypting Pan number | Business | BTN | | 529 | SpID missing for the merchant | TECHNICAL | MTN | | 530 | Merchant SpId combination not in DB | TECHNICAL | MTN | | 531 | Authmode and BankId are Mandatory | TECHNICAL | MTN | | 532 | Email Max Length Exceeded | TECHNICAL | BTN | | 533 | Authmode and BankId are Mandatory | TECHNICAL | MTN | | 534 | Mandate Verify Details Response is null | TECHNICAL | NTB | | 535 | Mandate Verification API Url null | TECHNICAL | NTB | | 536 | No response received from bank within prescribed API time limit | TECHNICAL | MTN | | 537 | Error in Processing Mandate Verify Response | TECHNICAL | NTB | | 538 | Invalid Mandate Verify Status | TECHNICAL | NTB | | 539 | Mandate Verify Details Response is null | TECHNICAL | BTN | | 540 | Invalid Otp Verify Status | TECHNICAL | NTB | | 541 | Error in Processing Otp Verify Response | TECHNICAL | BTN | | 542 | Error in Posting Otp Details | TECHNICAL | NTB | | 543 | Otp Verification API Url null | TECHNICAL | NTB | | 544 | Otp Verify Details Response is null | TECHNICAL | NTB | | 545 | Resend OTP API Url null | TECHNICAL | NTB | | 546 | Error in Posting Resend Otp Details | TECHNICAL | NTB | | 547 | Resned Otp Response is null | TECHNICAL | NTB | | 554 | Duplicate Merchant Request | TECHNICAL | MTN | | 555 | Duplicate Bank Response | BUSINESS | BTN | | 601 | Invalid Debit Card Number | BUSINESS | BTN | | 602 | Currently your bank is not responding, Please try again after sometime | BUSINESS | BTN | | 603 | Invalid CVV | BUSINESS | BTN | | 604 | Account Details Does not Match | BUSINESS | BTN | | 605 | Otp Verification Failure | BUSINESS | BTN | | 606 | Duplicate Request | TECHNICAL | MTN | | 607 | Previous Request in Progress | TECHNICAL | MTN | | 608 | Bank Restricts Duplicate request | TECHNICAL | MTN | | 609 | Invalid PIN | BUSINESS | BTN | | 610 | Invalid Pan | BUSINESS | BTN | | 611 | Invalid Cust Id | BUSINESS | BTN | | 801 | Invalid Otp XML format. | TECHNICAL | UTN | | 802 | Invalid type attribute. | TECHNICAL | UTN | | 803 | Invalid ts attribute. | TECHNICAL | UTN | | 804 | Invalid AUA code. | TECHNICAL | UTN | | 805 | Invalid OTP XML version. | TECHNICAL | UTN | | 806 | AUA not authorized for ASA. | BUSINESS | UTN | | 807 | Sub-AUA not associated with AUA. | BUSINESS | UTN | | 808 | AUA License key has expired or is invalid. | BUSINESS | UTN | | 809 | ASA license key has expired or is invalid. | BUSINESS | UTN | | 810 | Digital signature verification failed. | BUSINESS | UTN | | 811 | Invalid key info in digital signature | BUSINESS | UTN | | 812 | Unauthorized ASA channel. | BUSINESS | UTN | | 813 | Unspecified ASA channel. | BUSINESS | UTN | | 814 | Could not generate and/or send OTP. | BUSINESS | UTN | | 815 | OTP Flooding error. | BUSINESS | UTN | | 816 | Unknown error. | TECHNICAL | UTN | | 817 | Invalid encryption of session key. | BUSINESS | UTN | | 818 | Invalid certificate identifier in ci attribute of Skey. | BUSINESS | UTN | | 819 | Invalid encryption of PID. | BUSINESS | UTN | | 820 | Invalid encryption of Hmac. | BUSINESS | UTN | | 821 | Session key re-initiation required due to expiry or key out of sync. | BUSINESS | UTN | | 822 | Synchronized Key usage not allowed for the AUA. | BUSINESS | UTN | | 823 | Invalid Auth XML format. | TECHNICAL | UTN | | 824 | Invalid PID XML format. | TECHNICAL | UTN | | 825 | Invalid consent value in rc attribute of Auth. | TECHNICAL | UTN | | 826 | Invalid authenticator code. | TECHNICAL | UTN | | 827 | Invalid Sub AUA | TECHNICAL | UTN | | 828 | Invalid Auth XML version. | TECHNICAL | UTN | | 829 | Invalid PID XML version. | TECHNICAL | UTN | | 830 | AUA not authorized for ASA. | BUSINESS | UTN | | 831 | Sub-AUA not associated with AUA. | BUSINESS | UTN | | 832 | Invalid Uses element attributes. | BUSINESS | UTN | | 833 | Request expired (Pid->ts value is older than N hours). | BUSINESS | UTN | | 834 | Timestamp value is future time ( Pid->ts is ahead of authentication server time) | BUSINESS | UTN | | 835 | Duplicate request (when exactly same authentication request was re-sent by AUA). | BUSINESS | UTN | | 836 | HMAC Validation failed. | BUSINESS | UTN | | 837 | AUA license has expired. | BUSINESS | UTN | | 838 | Invalid non-decryptable license key. | BUSINESS | UTN | | 839 | Digital signature verification failed. | BUSINESS | UTN | | 840 | Invalid key info in digital signature. | BUSINESS | UTN | | 841 | OTP usage not allowed as per license. | BUSINESS | UTN | | 842 | Name space not allowed. | BUSINESS | UTN | | 843 | Missing OTP data as specified in Uses. | BUSINESS | UTN | | 844 | No authentication data found in the request. | BUSINESS | UTN | | 845 | 930 to 939 – Technical error that are internal to authentication server. | TECHNICAL | UTN | | 846 | Unauthorized ASA channel. | BUSINESS | UTN | | 847 | Unspecified ASA channel. | BUSINESS | UTN | | 848 | OTP store related technical error. | TECHNICAL | UTN | | 849 | Unsupported option. | BUSINESS | UTN | | 850 | Aadhaar suspended by competent authority. | BUSINESS | UTN | | 851 | Aadhaar cancelled (Aadhaar is not in authenticable status). | BUSINESS | UTN | | 852 | Aadhaar suspended (Aadhaar is not in authenticatable status). | BUSINESS | UTN | | 853 | Invalid Aadhaar Number or Virtual ID | BUSINESS | UTN | | 854 | Unknown error | TECHNICAL | UTN | | 855 | Aadhaar generate otp response is null | BUSINESS | UTN | | 856 | Error in processing Aadhaar Generate OTP | BUSINESS | UTN | | 857 | Aadhaar verify otp response is null | BUSINESS | UTN | | 858 | Error in processing Aadhaar Verify OTP | BUSINESS | UTN | | 859 | UIDAI certificate not found | BUSINESS | UTN | | 860 | Error in posting generate OTP to UIDAI | BUSINESS | UTN | | 861 | Error in posting verify OTP to UIDAI | BUSINESS | UTN | | 871 | Maximum number of attempts for OTP match is exceeded or OTP is notgenerated | TECHNICAL | UTN | | 900 | Bank is not certified for the operation | TECHNICAL | MTN | | 901 | MMS API returns failure response code | Business | MTN | | 902 | MMS API response is null | TECHNICAL | MTN | | 903 | Merchant is not certified for the operation | TECHNICAL | MTN | | 904 | Service Provider not certified | TECHNICAL | MTN | | 905 | Mandate Reason not available | TECHNICAL | MTN | | 906 | Invalid Umrn | TECHNICAL | MTN | | 907 | Invalid ReasonCode | TECHNICAL | MTN | | 908 | UMRN Not available | BUSINESS | BTN | | 909 | Reason Code Not available | Business | MTN | | 910 | Invalid Merchant | TECHNICAL | MTN | | 911 | Invalid TimeStamp | TECHNICAL | MTN | | 912 | Mandate is already cancelled | TECHNICAL | MTN | | 913 | Mandate is already suspended | TECHNICAL | MTN | | 914 | Mandate is already revoked | TECHNICAL | MTN | | 915 | Umrn Decrypt Error | TECHNICAL | NTM | | 916 | Invalid Authentication mode Other | TECHNICAL | MTN | | 917 | UIDAI relaxation is not Allowed | TECHNICAL | MTN | | 918 | Invalid Ifsc | TECHNICAL | MTN | | 919 | Invalid Account Number | TECHNICAL | MTN | | 920 | Pan/CustId Relaxation is not allowed | BUSINESS | MTN | | 921 | MANDATE is not in final state | TECHNICAL | MTN | | 922 | Bank Not certified for Pan and Cust Id | BUSINESS | MTN | | 923 | Invalid Mandate Type | TECHNICAL | MTN | | 924 | Range between Start-date and End-date exceeds tenure months defined in the category of mandate | TECHNICAL | MTN | | 4002 | INVALID_REQUEST | MERCHANT | UTN | ## Variant wise rejection reason codes : | S.No. | Reject Code | Reject Description | Physical | eSign | API | |---|---|---|---|---|---| | 1 | M003 | Drawers signature differs | Yes | No | No | | 2 | M004 | Drawers signature required | Yes | No | No | | 3 | M005 | Drawers signature to operate account not received | Yes | No | No | | 4 | M006 | Drawers authority to operate account not received | Yes | No | No | | 5 | M007 | Alterations require drawers authentication | Yes | No | No | | 6 | M008 | Company for stamp required | Yes | No | No | | 7 | M009 | Mandate in old format | Yes | No | No | | 8 | M010 | Start date is mandatory | Yes | No | No | | 9 | M011 | Payment stopped by attachment order | Yes | Yes | No | | 10 | M012 | Payment stopped by court order | Yes | Yes | No | | 11 | M013 | Withdrawal stopped owing to death of account holder | Yes | Yes | No | | 12 | M014 | Withdrawal stopped owing to lunacy of account hold | Yes | Yes | No | | 13 | M015 | Withdrawal stopped owing to insolvency of account | Yes | Yes | No | | 14 | M020 | Rejected due to duplicate UMRN | Yes | No | No | | 15 | M021 | Duplicate mandate first presented mandate already | Yes | Yes | Yes | | 16 | M022 | Mandate presented in ACH as well as ECS | Yes | No | No | | 17 | M023 | Refer to the branch KYC not completed | Yes | Yes | No | | 18 | M024 | Amount in words and figures differ | Yes | No | No | | 19 | M025 | Present under proper mandate category | Yes | No | No | | 20 | M026 | Account frozen or Inoperative | Yes | Yes | No | | 21 | M027 | Image not clear | Yes | No | No | | 22 | M030 | Mandate registration not allowed for CC PF PPF act | Yes | Yes | No | | 23 | M031 | Not a CBS account OR Old account number. Represent with CBS account number | Yes | Yes | No | | 24 | M032 | Rejected as per customer confirmation | Yes | Yes | Yes | | 25 | M033 | Invalid monthly EMI amount. Full loan amt mentioned | Yes | Yes | No | | 26 | M034 | Amount of EMI more than limit allowed for the acct | Yes | Yes | No | | 27 | M035 | Corporate name mismatch | Yes | No | No | | 28 | M037 | Account closed | Yes | No | No | | 29 | M038 | No such account | Yes | No | No | | 30 | M041 | Account blocked | Yes | No | No | | 31 | M042 | Account description does not tally | Yes | No | No | | 32 | M043 | Nature of debit not allowed in account type | Yes | No | No | | 33 | M049 | Drawer's signature not updated in Bank CBS | Yes | No | No | | 34 | M050 | Drawer's signature illegible in mandate form | Yes | No | No | | 35 | M051 | Mandate not registered. NRE account | Yes | Yes | No | | 36 | M052 | Mandate not registered. Minor account | Yes | Yes | No | | 37 | M053 | Mandate registration not allowed for PF account | Yes | Yes | No | | 38 | M054 | Mandate registration not allowed for PPF account | Yes | Yes | No | | 39 | M055 | Account inoperative | Yes | Yes | No | | 40 | M056 | Mandate Not Registered_ not maintaining req balance | Yes | Yes | No | | 41 | M057 | Payer name mismatch | Yes | No | No | | 42 | M058 | Name of beneficiary not provided or not legible | Yes | Yes | No | | 43 | M060 | Invalid frequency | Yes | Yes | No | | 44 | M061 | Frequency of payment not mentioned on mandate | Yes | No | No | | 45 | M062 | Period of validity not mentioned or invalid end date | Yes | No | No | | 46 | M063 | Invalid bank name | Yes | No | No | | 47 | M065 | Fixed or maximum option not specified on mandate | Yes | No | No | | 48 | M066 | Joint signature required | Yes | No | No | | 49 | M067 | Thumb print in CBS, but customer signature in mandate or vice versa | Yes | No | No | | 50 | M068 | Account type in mandate is different from CBS | Yes | No | No | | 51 | M072 | Data mismatch with Mandate | Yes | No | No | | 52 | M073 | Mandate incomplete | Yes | No | No | | 53 | M074 | Data mismatch with image - Account number | Yes | No | No | | 54 | M075 | Data mismatch with image - Account type | Yes | No | No | | 55 | M076 | Data mismatch frequency and period | Yes | No | No | | 56 | M077 | Data mismatch frequency and signature | Yes | No | No | | 57 | M078 | Data mismatch period and signature | Yes | No | No | | 58 | M079 | Data mismatch debit type and signature | Yes | No | No | | 59 | M080 | Data mismatch with image - Amount | Yes | No | No | | 60 | M081 | Data mismatch with image - Start date | Yes | No | No | | 61 | M082 | Data mismatch with image - End date | Yes | No | No | | 62 | M083 | Data mismatch with image - Payer name | Yes | No | No | | 63 | M084 | Data mismatch with image - Debtor bank name | Yes | No | No | | 64 | M085 | Data mismatch with image - More than one field | Yes | No | No | | 65 | M086 | Customer identifier mismatch | Yes | No | No | | 66 | M087 | Incorrect amount | Yes | Yes | No | | 67 | M088 | API - Data mismatch with customer info and data mandate | No | No | Yes | | 68 | M089 | Aadhaar number mismatch in X509 certificate and mandate | No | Yes | No | | 69 | M090 | Aadhaar number mismatch in X509 certificate and bank CBS | No | Yes | No | | 70 | M091 | eSign signature is tampered or corrupt | No | Yes | No | | 71 | M092 | Signed Content doesn't tally with data mandate | No | Yes | No | | 72 | M093 | Aadhaar not mapped to account number | No | Yes | No |