Mandate Error Codes
NACH Registration Error Codes:
Mode: NPCI ONMAGS API e-Mandate (Debit Card/Netbanking/Real-time Aadhaar)
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|
Error Codes
|
Error Description
|
Type
|
Applicable Leg
|
|---|---|---|---|
AP01
| Account blocked
| BUSINESS
| BTN
|
AP02
| Account closed
| BUSINESS
| BTN
|
AP03
| Account frozen
| BUSINESS
| BTN
|
AP04
| Account Inoperative
| BUSINESS
| BTN
|
AP05
| No such account in CBS / Invalid account number
| Business
| BTN
|
AP06
| Not a CBS act no.or old act no.representwithCBS no
| BUSINESS
| BTN
|
AP07
| Refer to the branch_KYC not completed
| BUSINESS
| BTN
|
AP08
| Account Holder Name Mismatch with CBS
| BUSINESS
| BTN
|
AP09
| Account type in mandate is different from CBS
| BUSINESS
| BTN
|
AP10
| Amount Exceeds E mandate Limit
| BUSINESS
| BTN
|
AP11
| Authentication Failed
| BUSINESS
| BTN
|
AP12
| Amount of EMI more than limit allowed for the acct
| BUSINESS
| BTN
|
AP13
| Invalid monthly EMI amount.Full loan amt mentioned
| TECHNICAL
| BTN
|
AP14
| Authentication failed due to invalid net banking credentials
| TECHNICAL
| BTN
|
AP15
| Mandate Not Registered_ not maintaining req balanc
| BUSINESS
| BTN
|
AP16
| Mandate registration not allowed for minor account
| BUSINESS
| BTN
|
AP17
| Mandate registration not allowed for NRE account
| BUSINESS
| BTN
|
AP18
| Mandate registration not allowed for CC account
| BUSINESS
| BTN
|
AP19
| Mandate registration not allowed for PF account
| BUSINESS
| BTN
|
AP20
| Mandate registration not allowed for PPF account
| BUSINESS
| BTN
|
AP21
| Mandate registration not allowed - Account freeze by court/attachment order
| BUSINESS
| BTN
|
AP22
| Payment stopped by court order
| BUSINESS
| BTN
|
AP23
| Transaction rejected or cancelled by the Customer
| TECHNICAL
| MTN
|
AP24
| Account inactive
| BUSINESS
| BTN
|
AP25
| Withdrawal stopped owing to insolvency of account
| BUSINESS
| BTN
|
AP26
| Withdrawal stopped owing to lunacy of account hold
| BUSINESS
| BTN
|
AP27
| Invalid mandate frequency
| BUSINESS
| BTN
|
AP28
| Mandate Registration Failed_Please contact your ho
| BUSINESS
| BTN
|
AP29
| Technical errors or connectivity issues at bank end
| TECHNICAL
| BTN
|
AP30
| Browser closed by customer in mid transaction
| TECHNICAL
| BTN
|
AP31
| Mandate registration not allowed for Joint account
| BUSINESS
| BTN
|
AP32
| Mandate registration not allowed for wallet accoun
| BUSINESS
| BTN
|
AP33
| User rejected the transaction on pre-Login page
| BUSINESS
| BTN
|
AP34
| Account number not registered with net banking facility
| BUSINESS
| BTN
|
AP35
| Invalid debit card details
| BUSINESS
| BTN
|
AP36
| Debit card validation failed due to_Invalid expiry
| BUSINESS
| BTN
|
AP37
| Debit card validation failed due to_ Invalid PIN
| BUSINESS
| BTN
|
AP38
| Debit card validation failed due to_ Invalid CVV
| BUSINESS
| BTN
|
AP39
| Invalid bank OTP
| BUSINESS
| BTN
|
AP40
| Maximum tries exceeded for bank OTP
| TECHNICAL
| BTN
|
AP41
| Time expired for bank OTP
| TECHNICAL
| BTN
|
AP42
| Debit card not activiated
| BUSINESS
| BTN
|
AP43
| Debit card Blocked
| BUSINESS
| BTN
|
AP44
| Debit card Hotlisted
| BUSINESS
| BTN
|
AP45
| Debit card Expired
| BUSINESS
| BTN
|
AP46
| No response received from customer during mandate registration
| TECHNICAL
| MTN
|
AP47
| Account number registered for only view rights in net banking
| BUSINESS
| BTN
|
AP48
| Aadhaar number Does not Match with debtor Account number
| Business
| BTN
|
AP49
| PAN validation failed due to PAN not updated in CBS
| Business
| UTN
|
AP50
| Bank Aadhaar OTP Verification response Failed
| Business
| BTN
|
AP51
| Aadhaar number not linked with the debtor account number
| Business
| BTN
|
AP52
| PAN validation failed due to PAN number mismatch with CBS
| Business
| BTN
|
AP53
| Maximum tries exceeded for UIDAI OTP
| Business
| BTN
|
AP54
| Could not send OTP to customer
| Business
| BTN
|
AP55
| Aadhaar number does not have mobile number in UIDAI
| BUSINESS
| UTN
|
AP56
| Aadhaar number does not have both email ID and mobile number.
| BUSINESS
| UTN
|
AP57
| Aadhaar Number doesn't have verified Mobile Number.
| BUSINESS
| UTN
|
AP58
| Aadhaar Number doesn't have verified email and Mobile.
| BUSINESS
| UTN
|
AP59
| Invalid mobile number.
| BUSINESS
| UTN
|
AP60
| Aadhaar locked by Aadhaar number holder.
| BUSINESS
| UTN
|
AP61
| Aadhaar number usage is blocked by Aadhaar number holder.
| BUSINESS
| UTN
|
AP62
| UIDAI authentication failed due to invalid Aadhaar OTP
| TECHNICAL
| UTN
|
AP63
| txn value did not match with txn value of Request OTP API.
| TECHNICAL
| UTN
|
AP64
| Maximum number of attempts for OTP match is exceeded or OTP is notgenerated
| TECHNICAL
| UTN
|
AP65
| Account number not linked with given debit card
| MERCHANT
| BTN
|
AP67
| Customer mobile number not available in bank CBS to trigger OTP
| Merchant
| BTN
|
AP68
| Invalid UIDAI authentication flag received for defined mandate limit
| Business
| BTN
|
AP69
| Cust ID validation failed due to Customer ID mismatch with CBS
| Merchant
| BTN
|
AP70
| Time expired for UIDAI OTP
| Merchant
| UTN
|
Additional Technical Errors returned by NPCI ONMAGS :
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|
Error Code
|
Error Description
|
Type
|
Applicable Leg
|
|---|---|---|---|
151
| Merchant Xmlns name empty or incorrect
| TECHNICAL
| MTN
|
152
| Merchant MsgId empty or incorrect
| TECHNICAL
| MTN
|
153
| Merchant CreDtTm empty or incorrect
| TECHNICAL
| MTN
|
154
| Merchant ReqInitPty Id empty or incorrect
| TECHNICAL
| MTN
|
155
| Merchant CatCode empty or incorrect
| TECHNICAL
| MTN
|
156
| Merchant UtilCode empty or incorrect
| TECHNICAL
| MTN
|
157
| Merchant CatDesc empty or incorrect
| TECHNICAL
| MTN
|
158
| Merchant ReqInitPty name empty or incorrect
| TECHNICAL
| MTN
|
159
| Merchant MndtReqId empty or incorrect
| TECHNICAL
| MTN
|
160
| Merchant SeqTp empty or incorrect
| TECHNICAL
| MTN
|
161
| Merchant Frqcy empty or incorrect
| TECHNICAL
| MTN
|
162
| Merchant FrstColltnDt empty or incorrect
| TECHNICAL
| MTN
|
163
| Merchant FnlColltnDt empty or incorrect
| TECHNICAL
| MTN
|
164
| Merchant ColltnAmt ccy type empty or incorrect
| TECHNICAL
| MTN
|
165
| Merchant ColltnAmt empty or incorrect
| TECHNICAL
| MTN
|
166
| Merchant MaxAmt ccy type empty or incorrect
| TECHNICAL
| MTN
|
167
| Merchant MaxAmt empty or incorrect
| TECHNICAL
| MTN
|
168
| Merchant Creditor name empty or incorrect
| TECHNICAL
| MTN
|
169
| Merchant Creditor Acc No empty or incorrect
| TECHNICAL
| MTN
|
170
| Merchant Creditot MmbId empty or incorrect
| TECHNICAL
| MTN
|
171
| Merchant MnadateReqId empty or incorrect
| TECHNICAL
| MTN
|
172
| Merchant Creditor Acc No empty
| TECHNICAL
| MTN
|
173
| Merchant Info not available
| TECHNICAL
| MTN
|
174
| Merchant ReqInitPty not available
| TECHNICAL
| MTN
|
175
| Merchant Creditor Acc Details not available
| TECHNICAL
| MTN
|
176
| Merchant GrpHdr not available
| TECHNICAL
| MTN
|
177
| Merchant Mndt not available
| TECHNICAL
| MTN
|
178
| Merchant MndtAuthReq empty or not available
| TECHNICAL
| MTN
|
179
| Merchant CheckSum validation failed
| TECHNICAL
| MTN
|
180
| Merchant Signature validation failed
| TECHNICAL
| MTN
|
181
| Error in decrypting Creditor Acc No
| TECHNICAL
| MTN
|
182
| Error in decrypting FrstColltnDt
| TECHNICAL
| MTN
|
183
| Error in decrypting FnlColltnDt
| TECHNICAL
| MTN
|
184
| Error in decrypting ColltnAmt
| TECHNICAL
| MTN
|
185
| Error in decrpting MaxAmt
| TECHNICAL
| MTN
|
186
| Merchant Invalid request
| TECHNICAL
| MTN
|
187
| Merchant Id empty or incorrect
| TECHNICAL
| MTN
|
188
| Merchant ManReqDoc incorrect
| TECHNICAL
| MTN
|
189
| Merchant CheckSum empty or not available
| TECHNICAL
| MTN
|
190
| Merchant Signature not found
| TECHNICAL
| MTN
|
191
| Merchant GrpHdr missing some tag
| TECHNICAL
| MTN
|
192
| Merchant ReqInitPty missing some tag
| TECHNICAL
| MTN
|
193
| Merchant Mndt missing some tag
| TECHNICAL
| MTN
|
194
| Merchant CrAccDtl missing some tag
| TECHNICAL
| MTN
|
195
| Merchant Certificate not found
| TECHNICAL
| MTN
|
196
| Merchant Signature algorithm incorrect
| TECHNICAL
| MTN
|
197
| Merchant Signature Digest algorithm incorrect
| TECHNICAL
| MTN
|
198
| Merchant first date is after final date
| TECHNICAL
| MTN
|
199
| Merchant CrAccDtl not available
| TECHNICAL
| MTN
|
200
| Merchant first date not available
| TECHNICAL
| MTN
|
201
| Merchant final date not available
| TECHNICAL
| MTN
|
202
| Merchant first date empty
| TECHNICAL
| MTN
|
203
| Merchant final date empty
| TECHNICAL
| MTN
|
204
| Merchant ManReqDoc empty not available
| TECHNICAL
| MTN
|
205
| MerchantId not in approved list
| TECHNICAL
| MTN
|
206
| Merchant ColltnAmt and MaxAmt empty
| TECHNICAL
| MTN
|
207
| Merchant ColltnAmt and MaxAmt exist
| TECHNICAL
| MTN
|
208
| Merchant Catcode not in approved list
| TECHNICAL
| MTN
|
209
| Merchant MsgId is duplicate
| TECHNICAL
| MTN
|
210
| Merchant Frequency type is invlid
| TECHNICAL
| MTN
|
211
| Merchant Sequence type is invlid
| TECHNICAL
| MTN
|
212
| Merchant Cat Description is not approved list
| TECHNICAL
| MTN
|
213
| Merchant UtilCode is not in approved list
| TECHNICAL
| MTN
|
214
| Merchant Req Pay ID not in approved list
| TECHNICAL
| MTN
|
215
| Merchant Creditor Acc Details name not in approved list
| TECHNICAL
| MTN
|
216
| Merchant Occurences is empty
| TECHNICAL
| MTN
|
217
| Merchant Debitor name empty or incorrect
| TECHNICAL
| MTN
|
218
| Merchant Debitor Account number empty or incorrect
| TECHNICAL
| MTN
|
219
| Merchant Debitor is missing some tags
| TECHNICAL
| MTN
|
220
| Merchant Debitor Acc No empty
| TECHNICAL
| MTN
|
221
| Merchant Debitor Acc not available
| TECHNICAL
| MTN
|
222
| Merchant Creditor and Debitor account number is same
| TECHNICAL
| MTN
|
223
| Merchant info id , util and creditor accont number are not equals
| TECHNICAL
| MTN
|
234
| Merchant Creditor account number is not approved list
| TECHNICAL
| MTN
|
235
| Merchant Mandate ID is duplicate
| TECHNICAL
| MTN
|
236
| Merchant Debitor Account number decrypt Error
| TECHNICAL
| MTN
|
237
| Merchant Decrypt Error
| TECHNICAL
| MTN
|
238
| Merchant Bank id not available
| TECHNICAL
| MTN
|
239
| Merchant Bank id not in approved list
| TECHNICAL
| MTN
|
240
| Merchant Bank debit flag error
| TECHNICAL
| MTN
|
241
| Mandatory CRACCDTL tag is not available when mnd type is SI
| TECHNICAL
| MTN
|
242
| CRACCDTL tag is available when mnd type is not SI
| TECHNICAL
| MTN
|
243
| Invalid mandate type
| TECHNICAL
| MTN
|
244
| IFSC code is empty or invalid
| TECHNICAL
| MTN
|
245
| Account number is empty or invalid
| TECHNICAL
| MTN
|
246
| Mandate period exceeded 30 Years
| Business
| MTN
|
251
| INVALID BANK RESPONSE RECEIVED
| BUSINESS
| MTN
|
252
| Bank xmlns is empty or incorrect
| BUSINESS
| BTN
|
253
| Bank Response type is not available or empty
| BUSINESS
| BTN
|
254
| Bank Check sum is not available or empty
| BUSINESS
| BTN
|
255
| Bank Mandate request document is incorrect
| BUSINESS
| BTN
|
256
| Bank id not available or empty
| BUSINESS
| BTN
|
257
| Error in decrypting Accepted value
| BUSINESS
| BTN
|
258
| Error in decrypting Accepted Ref Number
| BUSINESS
| BTN
|
259
| Error in decrypting Reason Code
| BUSINESS
| BTN
|
260
| Error in decrypting Reason Discription
| BUSINESS
| BTN
|
261
| Error in decrypting Rejected By
| BUSINESS
| BTN
|
262
| Bank NPCI Ref id empty or incorrect
| BUSINESS
| BTN
|
263
| Error code not available in Error Xml
| BUSINESS
| BTN
|
264
| Error description not available in Error Xml
| BUSINESS
| BTN
|
265
| Rejected By not available in Error Xml
| BUSINESS
| BTN
|
266
| Mandate Error Resp not available in Error Xml
| BUSINESS
| BTN
|
267
| CheckSum validation failed
| BUSINESS
| BTN
|
268
| Bank UndrlygAccptncDtls not available
| BUSINESS
| BTN
|
269
| Bank GrpHdr empty or not available
| BUSINESS
| BTN
|
270
| Bank MsgId empty or incorrect
| BUSINESS
| BTN
|
271
| Bank CreDtTm empty or incorrect
| BUSINESS
| BTN
|
272
| Bank ReqInitPty empty or incorrect
| BUSINESS
| BTN
|
273
| Bank OrgnlMsgInf not available
| BUSINESS
| BTN
|
274
| Bank MndtReqId empty or incorrect
| BUSINESS
| BTN
|
275
| Bank UndrlygAccptncDtls CreDtTm empty or incorrect
| BUSINESS
| BTN
|
276
| Bank Accptd empty
| BUSINESS
| BTN
|
277
| Bank AccptRefNo empty or incorrect
| BUSINESS
| BTN
|
278
| Bank RjctRsn not available
| BUSINESS
| BTN
|
279
| Bank RjctRsn ReasonCode not empty
| BUSINESS
| BTN
|
280
| Bank RjctRsn ReasonDesc not empty
| BUSINESS
| BTN
|
281
| Bank RjctRsn RejectBy not empty
| BUSINESS
| BTN
|
282
| Bank RjctRsn ReasonCode empty or incorrect
| BUSINESS
| BTN
|
283
| Bank RjctRsn ReasonDesc empty or incorrect
| BUSINESS
| BTN
|
284
| Bank RjctRsn RejectBy empty or incorrect
| BUSINESS
| BTN
|
285
| Bank Certificate not found
| BUSINESS
| BTN
|
286
| Bank IFSC Code empty or incorrect
| BUSINESS
| BTN
|
287
| Bank RespType is incorrect
| BUSINESS
| BTN
|
288
| Bank GrpHdr missing some tags
| BUSINESS
| BTN
|
289
| Bank UndrlygAccptncDtls missing some tags
| BUSINESS
| BTN
|
290
| Bank OrgnlMsgInf missing some tags
| BUSINESS
| BTN
|
291
| Bank IFSC tag is missing
| BUSINESS
| BTN
|
292
| Bank DBTR not available
| BUSINESS
| BTN
|
293
| Bank AccptncRslt not available
| BUSINESS
| BTN
|
294
| Bank RjctRsn missing some tags
| BUSINESS
| BTN
|
295
| Bank ManReqDoc not available or empty
| BUSINESS
| BTN
|
296
| Bank Accptd type incorrect
| BUSINESS
| BTN
|
297
| Bank Signature not available
| BUSINESS
| BTN
|
298
| Bank Signature Digest algorithm incorrect
| BUSINESS
| BTN
|
299
| Bank Signature validation failed
| BUSINESS
| BTN
|
300
| Bank Signature algorithm incorrect
| BUSINESS
| BTN
|
301
| BankId not in approved list
| BUSINESS
| BTN
|
302
| Bank MsgId is duplicate
| BUSINESS
| BTN
|
303
| Bank Accepted Ref number is duplicate
| BUSINESS
| BTN
|
306
| Bank Mandate id is duplicate
| BUSINESS
| BTN
|
307
| Bank NPCI Ref id not valid
| BUSINESS
| BTN
|
308
| Bank Reason code and description not in approved list
| BUSINESS
| BTN
|
309
| Bank json signature validation failed
| Business
| BTN
|
310
| Bank Checksum validation failed
| Business
| BTN
|
311
| Bank signature empty or not available
| Business
| BTN
|
312
| Bank Checksum empty or not available
| Business
| BTN
|
451
| No Details available for Requested NpciRefId
| BUSINESS
| APIB
|
452
| Transaction Open Status
| BUSINESS
| APIB
|
453
| Invalid Json structure
| TECHNICAL
| APIB
|
454
| Mandatory Key fields Empty or Invalid
| TECHNICAL
| APIB
|
455
| No Details available for Requested MandateReqID
| TECHNICAL
| APIM
|
456
| Transaction Open Status
| BUSINESS
| APIM
|
457
| Invalid Json structure
| TECHNICAL
| APIM
|
458
| Mandatory Param fields Empty or Invalid
| TECHNICAL
| APIM
|
459
| Mandatory Key fields Empty or Invalid
| TECHNICAL
| APIM
|
460
| Empty or Invalid parameters
| TECHNICAL
| APIB
|
461
| No Details available for Requested NpciRefId
| BUSINESS
| APIM
|
462
| Transaction Open Status
| BUSINESS
| APIM
|
463
| Invalid Json structure
| TECHNICAL
| APIM
|
464
| Mandatory Param fields Empty or Invalid
| TECHNICAL
| APIM
|
465
| Mandatory Key fields Empty or Invalid
| TECHNICAL
| APIM
|
466
| More than one request in input
| TECHNICAL
| APIM
|
467
| Incorrect input combinations
| BUSINESS
| APIM
|
470
| Bank Mndt ReqId not same as NpciReq
| BUSINESS
| BTN
|
471
| Bank NpciRefId not same as NpciReq
| BUSINESS
| BTN
|
472
| Invalid authmode received
| TECHNICAL
| MTN
|
473
| Bank invalid id
| BUSINESS
| BTN
|
474
| Bank Returning Error XML
| BUSINESS
| BTN
|
475
| Invalid JSON Structure
| BUSINESS
| BTN
|
476
| Sponsor Bank Not in Approved List for Corporate
| TECHNICAL
| MTN
|
477
| SpnBank not certified
| TECHNICAL
| MTN
|
478
| DestBnk not certified
| TECHNICAL
| MTN
|
479
| Bank Invalid XML structure
| BUSINESS
| BTN
|
480
| Spn DestBnk not certified
| TECHNICAL
| MTN
|
481
| Dest SpnBnk not certified
| TECHNICAL
| MTN
|
486
| No Variant is eligible for Selection
| TECHNICAL
| MTN
|
487
| No Variant is eligible for Selection
| TECHNICAL
| MTN
|
490
| Bank ACCT_TYPE tag is Invalid
| BUSINESS
| BTN
|
491
| Bank ACCT_TYPE tag is null
| BUSINESS
| BTN
|
492
| Current Process is Invalid
| BUSINESS
| BTN
|
493
| Merchant Req Frqncy validation Error
| TECHNICAL
| MTN
|
494
| Invalid Frqncy tag value
| TECHNICAL
| MTN
|
495
| First collection date invalid
| TECHNICAL
| MTN
|
496
| Final collection date invalid
| TECHNICAL
| MTN
|
497
| SPONSOR_BANK_NOT_CERTIFIED_FOR_VARIANT
| TECHNICAL
| MTN
|
498
| DestBank not certified for the variant
| TECHNICAL
| MTN
|
499
| Bank certificate not available
| TECHNICAL
| NTB
|
500
| Error in encrypting Phone
| TECHNICAL
| NTB
|
501
| Error in encrypting Mobile
| TECHNICAL
| NTB
|
502
| Error in encrypting Email
| TECHNICAL
| NTB
|
503
| Error in encrypting Pan
| TECHNICAL
| NTB
|
504
| Merchant debitor Phone number empty or incorrect
| TECHNICAL
| MTN
|
505
| Merchant debitor Moblie number empty or incorrect
| TECHNICAL
| NTB
|
506
| Merchant debitor Email Id empty or incorrect
| TECHNICAL
| NTB
|
507
| Merchant debitor Pan number empty or incorrect
| TECHNICAL
| MTN
|
508
| Merchant creditor Phone number empty or incorrect
| TECHNICAL
| MTN
|
509
| Merchant creditor Mobile number empty or incorrect
| TECHNICAL
| MTN
|
510
| Merchant creditor Email ID empty or incorrect
| TECHNICAL
| MTN
|
511
| Merchant creditor Pan number empty or incorrect
| TECHNICAL
| MTN
|
512
| Merchant creditor Phone number encryption error
| TECHNICAL
| MTN
|
513
| Merchant creditor Mobile number encryption error
| TECHNICAL
| MTN
|
514
| Merchant creditor Email Id encryption error
| TECHNICAL
| MTN
|
515
| Merchant creditor Pan number encryption error
| TECHNICAL
| MTN
|
516
| Merchant creditor Phone Number is invalid
| TECHNICAL
| MTN
|
517
| Merchant creditor Mobile Number is invalid
| TECHNICAL
| MTN
|
518
| Merchant creditor Account Type is invalid
| TECHNICAL
| MTN
|
519
| Merchant creditor Email Id is invalid
| TECHNICAL
| MTN
|
520
| Merchant creditor Pan Number is invalid
| TECHNICAL
| MTN
|
521
| Merchant creditor Scheme Name is invalid
| TECHNICAL
| MTN
|
522
| Merchant creditor Consumer Reference number is invalid
| TECHNICAL
| MTN
|
523
| Merchant creditor Mandate Type is invalid
| TECHNICAL
| MTN
|
524
| Merchant creditor Co-Operate Sponser Bank is invalid
| TECHNICAL
| MTN
|
525
| Error in decrypting Phone number
| TECHNICAL
| MTN
|
526
| Error in decrypting Mobile number
| TECHNICAL
| MTN
|
527
| Error in decrypting Email Id
| TECHNICAL
| MTN
|
528
| Error in decrypting Pan number
| Business
| BTN
|
529
| SpID missing for the merchant
| TECHNICAL
| MTN
|
530
| Merchant SpId combination not in DB
| TECHNICAL
| MTN
|
531
| Authmode and BankId are Mandatory
| TECHNICAL
| MTN
|
532
| Email Max Length Exceeded
| TECHNICAL
| BTN
|
533
| Authmode and BankId are Mandatory
| TECHNICAL
| MTN
|
534
| Mandate Verify Details Response is null
| TECHNICAL
| NTB
|
535
| Mandate Verification API Url null
| TECHNICAL
| NTB
|
536
| No response received from bank within prescribed API time limit
| TECHNICAL
| MTN
|
537
| Error in Processing Mandate Verify Response
| TECHNICAL
| NTB
|
538
| Invalid Mandate Verify Status
| TECHNICAL
| NTB
|
539
| Mandate Verify Details Response is null
| TECHNICAL
| BTN
|
540
| Invalid Otp Verify Status
| TECHNICAL
| NTB
|
541
| Error in Processing Otp Verify Response
| TECHNICAL
| BTN
|
542
| Error in Posting Otp Details
| TECHNICAL
| NTB
|
543
| Otp Verification API Url null
| TECHNICAL
| NTB
|
544
| Otp Verify Details Response is null
| TECHNICAL
| NTB
|
545
| Resend OTP API Url null
| TECHNICAL
| NTB
|
546
| Error in Posting Resend Otp Details
| TECHNICAL
| NTB
|
547
| Resned Otp Response is null
| TECHNICAL
| NTB
|
554
| Duplicate Merchant Request
| TECHNICAL
| MTN
|
555
| Duplicate Bank Response
| BUSINESS
| BTN
|
601
| Invalid Debit Card Number
| BUSINESS
| BTN
|
602
| Currently your bank is not responding, Please try again after sometime
| BUSINESS
| BTN
|
603
| Invalid CVV
| BUSINESS
| BTN
|
604
| Account Details Does not Match
| BUSINESS
| BTN
|
605
| Otp Verification Failure
| BUSINESS
| BTN
|
606
| Duplicate Request
| TECHNICAL
| MTN
|
607
| Previous Request in Progress
| TECHNICAL
| MTN
|
608
| Bank Restricts Duplicate request
| TECHNICAL
| MTN
|
609
| Invalid PIN
| BUSINESS
| BTN
|
610
| Invalid Pan
| BUSINESS
| BTN
|
611
| Invalid Cust Id
| BUSINESS
| BTN
|
801
| Invalid Otp XML format.
| TECHNICAL
| UTN
|
802
| Invalid type attribute.
| TECHNICAL
| UTN
|
803
| Invalid ts attribute.
| TECHNICAL
| UTN
|
804
| Invalid AUA code.
| TECHNICAL
| UTN
|
805
| Invalid OTP XML version.
| TECHNICAL
| UTN
|
806
| AUA not authorized for ASA.
| BUSINESS
| UTN
|
807
| Sub-AUA not associated with AUA.
| BUSINESS
| UTN
|
808
| AUA License key has expired or is invalid.
| BUSINESS
| UTN
|
809
| ASA license key has expired or is invalid.
| BUSINESS
| UTN
|
810
| Digital signature verification failed.
| BUSINESS
| UTN
|
811
| Invalid key info in digital signature
| BUSINESS
| UTN
|
812
| Unauthorized ASA channel.
| BUSINESS
| UTN
|
813
| Unspecified ASA channel.
| BUSINESS
| UTN
|
814
| Could not generate and/or send OTP.
| BUSINESS
| UTN
|
815
| OTP Flooding error.
| BUSINESS
| UTN
|
816
| Unknown error.
| TECHNICAL
| UTN
|
817
| Invalid encryption of session key.
| BUSINESS
| UTN
|
818
| Invalid certificate identifier in ci attribute of Skey.
| BUSINESS
| UTN
|
819
| Invalid encryption of PID.
| BUSINESS
| UTN
|
820
| Invalid encryption of Hmac.
| BUSINESS
| UTN
|
821
| Session key re-initiation required due to expiry or key out of sync.
| BUSINESS
| UTN
|
822
| Synchronized Key usage not allowed for the AUA.
| BUSINESS
| UTN
|
823
| Invalid Auth XML format.
| TECHNICAL
| UTN
|
824
| Invalid PID XML format.
| TECHNICAL
| UTN
|
825
| Invalid consent value in rc attribute of Auth.
| TECHNICAL
| UTN
|
826
| Invalid authenticator code.
| TECHNICAL
| UTN
|
827
| Invalid Sub AUA
| TECHNICAL
| UTN
|
828
| Invalid Auth XML version.
| TECHNICAL
| UTN
|
829
| Invalid PID XML version.
| TECHNICAL
| UTN
|
830
| AUA not authorized for ASA.
| BUSINESS
| UTN
|
831
| Sub-AUA not associated with AUA.
| BUSINESS
| UTN
|
832
| Invalid Uses element attributes.
| BUSINESS
| UTN
|
833
| Request expired (Pid->ts value is older than N hours).
| BUSINESS
| UTN
|
834
| Timestamp value is future time ( Pid->ts is ahead of authentication server time)
| BUSINESS
| UTN
|
835
| Duplicate request (when exactly same authentication request was re-sent by AUA).
| BUSINESS
| UTN
|
836
| HMAC Validation failed.
| BUSINESS
| UTN
|
837
| AUA license has expired.
| BUSINESS
| UTN
|
838
| Invalid non-decryptable license key.
| BUSINESS
| UTN
|
839
| Digital signature verification failed.
| BUSINESS
| UTN
|
840
| Invalid key info in digital signature.
| BUSINESS
| UTN
|
841
| OTP usage not allowed as per license.
| BUSINESS
| UTN
|
842
| Name space not allowed.
| BUSINESS
| UTN
|
843
| Missing OTP data as specified in Uses.
| BUSINESS
| UTN
|
844
| No authentication data found in the request.
| BUSINESS
| UTN
|
845
| 930 to 939 – Technical error that are internal to authentication server.
| TECHNICAL
| UTN
|
846
| Unauthorized ASA channel.
| BUSINESS
| UTN
|
847
| Unspecified ASA channel.
| BUSINESS
| UTN
|
848
| OTP store related technical error.
| TECHNICAL
| UTN
|
849
| Unsupported option.
| BUSINESS
| UTN
|
850
| Aadhaar suspended by competent authority.
| BUSINESS
| UTN
|
851
| Aadhaar cancelled (Aadhaar is not in authenticable status).
| BUSINESS
| UTN
|
852
| Aadhaar suspended (Aadhaar is not in authenticatable status).
| BUSINESS
| UTN
|
853
| Invalid Aadhaar Number or Virtual ID
| BUSINESS
| UTN
|
854
| Unknown error
| TECHNICAL
| UTN
|
855
| Aadhaar generate otp response is null
| BUSINESS
| UTN
|
856
| Error in processing Aadhaar Generate OTP
| BUSINESS
| UTN
|
857
| Aadhaar verify otp response is null
| BUSINESS
| UTN
|
858
| Error in processing Aadhaar Verify OTP
| BUSINESS
| UTN
|
859
| UIDAI certificate not found
| BUSINESS
| UTN
|
860
| Error in posting generate OTP to UIDAI
| BUSINESS
| UTN
|
861
| Error in posting verify OTP to UIDAI
| BUSINESS
| UTN
|
871
| Maximum number of attempts for OTP match is exceeded or OTP is notgenerated
| TECHNICAL
| UTN
|
900
| Bank is not certified for the operation
| TECHNICAL
| MTN
|
901
| MMS API returns failure response code
| Business
| MTN
|
902
| MMS API response is null
| TECHNICAL
| MTN
|
903
| Merchant is not certified for the operation
| TECHNICAL
| MTN
|
904
| Service Provider not certified
| TECHNICAL
| MTN
|
905
| Mandate Reason not available
| TECHNICAL
| MTN
|
906
| Invalid Umrn
| TECHNICAL
| MTN
|
907
| Invalid ReasonCode
| TECHNICAL
| MTN
|
908
| UMRN Not available
| BUSINESS
| BTN
|
909
| Reason Code Not available
| Business
| MTN
|
910
| Invalid Merchant
| TECHNICAL
| MTN
|
911
| Invalid TimeStamp
| TECHNICAL
| MTN
|
912
| Mandate is already cancelled
| TECHNICAL
| MTN
|
913
| Mandate is already suspended
| TECHNICAL
| MTN
|
914
| Mandate is already revoked
| TECHNICAL
| MTN
|
915
| Umrn Decrypt Error
| TECHNICAL
| NTM
|
916
| Invalid Authentication mode Other
| TECHNICAL
| MTN
|
917
| UIDAI relaxation is not Allowed
| TECHNICAL
| MTN
|
918
| Invalid Ifsc
| TECHNICAL
| MTN
|
919
| Invalid Account Number
| TECHNICAL
| MTN
|
920
| Pan/CustId Relaxation is not allowed
| BUSINESS
| MTN
|
921
| MANDATE is not in final state
| TECHNICAL
| MTN
|
922
| Bank Not certified for Pan and Cust Id
| BUSINESS
| MTN
|
923
| Invalid Mandate Type
| TECHNICAL
| MTN
|
924
| Range between Start-date and End-date exceeds tenure months defined in the category of mandate
| TECHNICAL
| MTN
|
4002
| INVALID_REQUEST
| MERCHANT
| UTN
|
Variant wise rejection reason codes :
Scroll inside to view more
|
S.No.
|
Reject Code
|
Reject Description
|
Physical
|
eSign
|
API
|
|---|---|---|---|---|---|
1
| M003
| Drawers signature differs
| Yes
| No
| No
|
2
| M004
| Drawers signature required
| Yes
| No
| No
|
3
| M005
| Drawers signature to operate account not received
| Yes
| No
| No
|
4
| M006
| Drawers authority to operate account not received
| Yes
| No
| No
|
5
| M007
| Alterations require drawers authentication
| Yes
| No
| No
|
6
| M008
| Company for stamp required
| Yes
| No
| No
|
7
| M009
| Mandate in old format
| Yes
| No
| No
|
8
| M010
| Start date is mandatory
| Yes
| No
| No
|
9
| M011
| Payment stopped by attachment order
| Yes
| Yes
| No
|
10
| M012
| Payment stopped by court order
| Yes
| Yes
| No
|
11
| M013
| Withdrawal stopped owing to death of account holder
| Yes
| Yes
| No
|
12
| M014
| Withdrawal stopped owing to lunacy of account hold
| Yes
| Yes
| No
|
13
| M015
| Withdrawal stopped owing to insolvency of account
| Yes
| Yes
| No
|
14
| M020
| Rejected due to duplicate UMRN
| Yes
| No
| No
|
15
| M021
| Duplicate mandate first presented mandate already
| Yes
| Yes
| Yes
|
16
| M022
| Mandate presented in ACH as well as ECS
| Yes
| No
| No
|
17
| M023
| Refer to the branch KYC not completed
| Yes
| Yes
| No
|
18
| M024
| Amount in words and figures differ
| Yes
| No
| No
|
19
| M025
| Present under proper mandate category
| Yes
| No
| No
|
20
| M026
| Account frozen or Inoperative
| Yes
| Yes
| No
|
21
| M027
| Image not clear
| Yes
| No
| No
|
22
| M030
| Mandate registration not allowed for CC PF PPF act
| Yes
| Yes
| No
|
23
| M031
| Not a CBS account OR Old account number. Represent with CBS account number
| Yes
| Yes
| No
|
24
| M032
| Rejected as per customer confirmation
| Yes
| Yes
| Yes
|
25
| M033
| Invalid monthly EMI amount. Full loan amt mentioned
| Yes
| Yes
| No
|
26
| M034
| Amount of EMI more than limit allowed for the acct
| Yes
| Yes
| No
|
27
| M035
| Corporate name mismatch
| Yes
| No
| No
|
28
| M037
| Account closed
| Yes
| No
| No
|
29
| M038
| No such account
| Yes
| No
| No
|
30
| M041
| Account blocked
| Yes
| No
| No
|
31
| M042
| Account description does not tally
| Yes
| No
| No
|
32
| M043
| Nature of debit not allowed in account type
| Yes
| No
| No
|
33
| M049
| Drawer's signature not updated in Bank CBS
| Yes
| No
| No
|
34
| M050
| Drawer's signature illegible in mandate form
| Yes
| No
| No
|
35
| M051
| Mandate not registered. NRE account
| Yes
| Yes
| No
|
36
| M052
| Mandate not registered. Minor account
| Yes
| Yes
| No
|
37
| M053
| Mandate registration not allowed for PF account
| Yes
| Yes
| No
|
38
| M054
| Mandate registration not allowed for PPF account
| Yes
| Yes
| No
|
39
| M055
| Account inoperative
| Yes
| Yes
| No
|
40
| M056
| Mandate Not Registered_ not maintaining req balance
| Yes
| Yes
| No
|
41
| M057
| Payer name mismatch
| Yes
| No
| No
|
42
| M058
| Name of beneficiary not provided or not legible
| Yes
| Yes
| No
|
43
| M060
| Invalid frequency
| Yes
| Yes
| No
|
44
| M061
| Frequency of payment not mentioned on mandate
| Yes
| No
| No
|
45
| M062
| Period of validity not mentioned or invalid end date
| Yes
| No
| No
|
46
| M063
| Invalid bank name
| Yes
| No
| No
|
47
| M065
| Fixed or maximum option not specified on mandate
| Yes
| No
| No
|
48
| M066
| Joint signature required
| Yes
| No
| No
|
49
| M067
| Thumb print in CBS, but customer signature in mandate or vice versa
| Yes
| No
| No
|
50
| M068
| Account type in mandate is different from CBS
| Yes
| No
| No
|
51
| M072
| Data mismatch with Mandate
| Yes
| No
| No
|
52
| M073
| Mandate incomplete
| Yes
| No
| No
|
53
| M074
| Data mismatch with image - Account number
| Yes
| No
| No
|
54
| M075
| Data mismatch with image - Account type
| Yes
| No
| No
|
55
| M076
| Data mismatch frequency and period
| Yes
| No
| No
|
56
| M077
| Data mismatch frequency and signature
| Yes
| No
| No
|
57
| M078
| Data mismatch period and signature
| Yes
| No
| No
|
58
| M079
| Data mismatch debit type and signature
| Yes
| No
| No
|
59
| M080
| Data mismatch with image - Amount
| Yes
| No
| No
|
60
| M081
| Data mismatch with image - Start date
| Yes
| No
| No
|
61
| M082
| Data mismatch with image - End date
| Yes
| No
| No
|
62
| M083
| Data mismatch with image - Payer name
| Yes
| No
| No
|
63
| M084
| Data mismatch with image - Debtor bank name
| Yes
| No
| No
|
64
| M085
| Data mismatch with image - More than one field
| Yes
| No
| No
|
65
| M086
| Customer identifier mismatch
| Yes
| No
| No
|
66
| M087
| Incorrect amount
| Yes
| Yes
| No
|
67
| M088
| API - Data mismatch with customer info and data mandate
| No
| No
| Yes
|
68
| M089
| Aadhaar number mismatch in X509 certificate and mandate
| No
| Yes
| No
|
69
| M090
| Aadhaar number mismatch in X509 certificate and bank CBS
| No
| Yes
| No
|
70
| M091
| eSign signature is tampered or corrupt
| No
| Yes
| No
|
71
| M092
| Signed Content doesn't tally with data mandate
| No
| Yes
| No
|
72
| M093
| Aadhaar not mapped to account number
| No
| Yes
| No
|
- Have questions?
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- LLM? Read llms.txt
