Enable Outages
Step 1: Enable Outages on your payment page
1.1
Check for Outages
1.2
Display Outage message on Payment page
- Have questions?
- Need help? Contact support
- LLM? Read llms.txt
Frontend :
Use the Payment Methods API
to get the details of payment methods and their current health status before loading the payment page to the users
Set param options.add_outage to true on the Payment Methods API to get outage related details for all payment methods
Display the relevant outage message based on the responses received in Payment Methods API.
Payment Methods API sends the following two responses:
Down - Denotes when all transactions are failing for a particular payment method. An outage message can be shown for the impacted payment method. It can be blocked or greyed out so that users can’t initiate any transactions using the same.
Fluctuate - Denotes when transactions are failing for a payment method intermittently. A message can be displayed on the payment page advising users to avoid using the payment method for a smoother experience.
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