Yes. Each retry transaction will have its own logs and response codes available via:
Dashboard → SmartConvert → Reports
Webhook payload under retarget_payment_info. This helps diagnose drop-offs even in fallback flows.
SmartConvert has a dedicated Mandate Retry module. It supports:
Technical retries (e.g., gateway unavailability)
Business retries (e.g., insufficient funds)
It also includes retry intervals, grace periods, and retry limits, all configurable via dashboard.
Yes. The number of maximum retry attempts can be configured in the EC Dashboard. SmartConvert will track retarget_done_count and stop triggering nudges once the max limit is reached or the transaction is completed successfully.
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