One Time Mandate
Simplify the Payments with Smart Fund Holding!
Overview
One-Time Mandates (OTM) One-Time Mandates are payment mandates where funds are blocked upfront and can be executed only once. They are ideal for transactions where merchants need to securely guarantee payment for a one-time service or product.
Start by Blocking the Funds
On mandate registration, Merchants initiate the blocking of funds in the customer’s account. Customers can authorize Autopay requests using popular UPI apps such as BHIM, Google Pay, PhonePe, Paytm, or other eligible UPI handles.
When the customer consents to Autopay on the payment page, the UPI app displays the exact amount to be blocked, indicating that it’s a one-time mandate. Autopay registration and fund blocking occur simultaneously on the UPI app.
Once the mandate is successfully registered, it transitions to the ‘ACTIVE’ state, and the funds remain blocked in the customer’s account until the mandate is executed.
Capture the Blocked Amount
To transfer the held funds from the customer’s account to the merchant, the Juspay Execution API must be invoked, in accordance with IRDAI guidelines.
If the merchant initiates the debit request before the mandate expiry date (within 14 days from the start date), the blocked amount is automatically transferred to the merchant — no additional customer notification is required.
Merchants also have the flexibility to initiate a partial debit. In this case, the maximum amount is blocked in the customer’s account, and only the required amount is debited during mandate execution. The remaining balance is automatically unblocked in the customer’s account.
Payment Methods supported: UPI Intent, UPI Collect, UPI QR
PA/PG Supported:
UPI Collect: PayU, Yes_Biz, ICICI_UPI, CAMSPAY
UPI Intent & UPI QR: PayU, Yes_Biz, CAMSPAY
Platforms Supported: Android, iOS, Web, mweb
Usecase
IPOs
Insurance policies
Scenarios requiring fund guarantees before service delivery.
User Journey
a. Mobile view
b. Web view
Difference Between One-Time Payments and One-Time Mandates
1. One-Time Payments
Process: A normal debit from the customer’s account is initiated, and the funds are immediately settled into the merchant's account.
Merchant Responsibility:
The merchant is expected to fulfill the product/service immediately after receiving the payment.
The responsibility lies entirely on the merchant to ensure fulfillment as the payment is already completed.
Use Case: E-commerce purchases or utility payments where fulfillment is instantaneous or guaranteed.
2. One-Time Mandates
Process: A mandate is created to authorize a future debit, either by blocking funds upfront or leaving them in the customer’s account until certain conditions are met.
Flexibility:
The merchant has a conditional window (till the mandate expiry of 90 days for UPI mandates) to fulfill the product/service.
Funds are only debited after fulfillment conditions are met, providing more flexibility.
This ensures that the merchant can secure payment without requiring immediate fulfillment.
Use Case: IPOs, insurance policies, or services where payment collection is tied to successful delivery or fulfillment at a later date.
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- LLM? Read llms.txt
