---
page_title: Dashboard setup
product: Outages
page_source: https://juspay.io/in/docs/outages/docs/outages/dashboard-setup
llms_txt: https://juspay.io/in/docs/llms.txt
product_llms_txt: https://juspay.io/in/docs/outages/llms.txt
---


# Setting the Outage thresholds




### **Step 2:** Review and update Outages thresholds on Juspay Dasboard 



* Once enabled, Juspay Outages works with **Default**  thresholds that have been defined for different severity levels of outage
  
  * Health status is marked as **Fluctuating**  when equivalent to 20 consecutive transactions have failed for a payment instrument
  * Health status is marked as **Down**  when equivalent to 45 consecutive transactions have failed for a payment instrument
* You can change these thresholds as per your business requirements further:
  
  * Aggressive thresholds: 
    
    * Health status is marked as Fluctuating when equivalent to 5 consecutive transactions fail for a payment instrument.
    * Health status is marked as Down when equivalent to 20 consecutive transactions fail for a payment instrument.
  * Lenient thresholds: 
    
    * Health status is marked as Fluctuating when equivalent to 45 consecutive transactions fail for a payment instrument.
    * Health status is marked as Down when equivalent to 75 consecutive transactions fail for a payment instrument.
* You can also define custom thresholds for both severity levels of Outage as per your business logics, if the already existing thresholds are not suitable for you
* Provision is also available to set different thresholds for different payment methods to address varying usage behaviours for different payment instruments
* To update the Outage threshold levels on the Juspay Dashboard:
  
  1. Log in to the Juspay Dashboard.
  2. Navigate to Payments > **PG Control Centre**  > Select Outage Settings.
  3. Under **Default outage setting** , the thresholds can be set for all payment methods.
     
     Specific payment method thresholds can be set with the following configurations:
     
     * **Net Banking Outage Settings**  for bank-level thresholds.
     * **Wallet Outage Settings**  for wallet-targeted thresholds.
     * **UPI Outage Settings**  for UPI thresholds.
     * **Card Outage Settings**  for card brand-level thresholds.
     * **Consumer Finance Outage Settings**  for Consumer Finance Outage thresholds.

[Video](https://dth95m2xtyv8v.cloudfront.net/tesseract/assets/outages/Screen%20Recording%202024-04-05%20at%203.03.50%20PM.mov)



---

## See Also

- [Enable Outage](https://juspay.io/in/docs/outages/docs/outages/enable-outage)
- [Testing & Validation](https://juspay.io/in/docs/outages/docs/outages/testing--validation)