---
page_title: Troubleshooting & FAQs
product: Payment Locking
page_source: https://juspay.io/in/docs/payment-locking/docs/payment-locking/troubleshooting--faqs
llms_txt: https://juspay.io/in/docs/llms.txt
product_llms_txt: https://juspay.io/in/docs/payment-locking/llms.txt
---


# Things to keep in mind!



> **Note**
> 1. Validating the syntax to confirm the proper implementation of the payment filter.
> 2. In case of any difficulties encountered during the creation of the payment filter, kindly contact [feature.support@juspay.in](mailto:feature.support@juspay.in) for assistance.



> **Error**
> 
> #### Payment filter is passed but no change in UI?
> 
> 
> 
> Check the logic and syntax of the filter being passed, if the filter is passed for certain users, check if you are testing with the correct user details.
> 
> 
> #### No payment options visible.
> 
> 
> 
> Check if the payment method passed in the filter has been enabled on dashboard under the required gateway.




### FAQs



## FAQs:

### Can we show only 1 payment option on the PP?

Yes, you can pass "allowDefaultOptions" : false, this will not show other payment options.

### Can I lock multiple payment methods for a single transaction?

Yes, you can lock multiple payment methods by specifying the criteria for each method you want to restrict.

### Will Payment Method Locking affect PG routing?

No routing would work as it’s configured. No affect.

### Is Payment Method Locking case sensitive?

Yes, it is case sensitive.



---

## See Also

- [Testing & Validation](https://juspay.io/in/docs/payment-locking/docs/payment-locking/testing--validation)
- [Go-live](https://juspay.io/in/docs/payment-locking/docs/payment-locking/golive)