Overview
What is Reconciliation & Settlement?
Reconciliation is the process of matching records between two or more sources of financial data to ensure consistency and accuracy. In digital payments, reconciliation helps merchants confirm that the money received from payment gateways and banks matches the net sales (sales – returns).
In today’s complex payment ecosystem with multiple partners and delayed settlements (e.g., T+1 or T+2), discrepancies often arise due to:
Multiple Parties: Due to involvement of multiple parties, there are cases of status mismatch between these systems
Status Lag: There are some transactions which take time to move into success/failure, thus causing recon issues
Charges & Deductions: Usually merchants are always settled in the amount net of commission, charges, taxes, etc. which further increases mismatch possibilities between money received vs expected
Why Is It Important?
A strong reconciliation process ensures accurate accounting, reduces fraud risk, manages cash flow, and optimizes payment costs. As merchant volumes grow, manual reconciliation becomes increasingly complex and error-prone. Challenges include:
Handling multiple payment partners with varied formats and cycles.
Processing large files that demand time and accuracy.
Aligning transaction and refund dates that may differ.
Juspay simplifies this with intelligent automation:
Our system adapts to your custom file formats, integrates with various data sources, and offers insightful dashboards to detect (Matched, Missing, Mismatched), Transaction Type, and others for in-depth analysis and custom views.
Key Capabilities
Multi-Source Reconciliation
Match transaction data across merchant systems, PGs, and banks.
Automated & Manual Uploads
Juspay can automatically collect your transaction data using:
APIs – Secure connection to your payment gateway
S3 – Accessing files you upload to your cloud storage
SFTP – Downloading files from a secure server you provide
Dashboard-based manual uploads
Custom Configuration Support
Map your custom file formats and schemas
Configure rules for:
Transaction types
Refunds
Chargebacks, and Dispute handling
Reporting & Alerting Tools
Gain actionable insights and stay informed through:
Interactive Dashboards – Visualize reconciliation progress and issues
Reconciliation Summaries – View aggregate data at a glance
Real-Time Analytics – Get a view of real-time analytics at a glance
Email Reports – Receive regular updates in your inbox
- Have questions?
- Need help? Contact support
- LLM? Read llms.txt
