---
page_title: Understanding Juspay
product: EC API Global
page_source: https://juspay.io/sea/docs/ec-api-global/docs/overview/understanding-juspay
llms_txt: https://juspay.io/sea/docs/llms.txt
product_llms_txt: https://juspay.io/sea/docs/ec-api-global/llms.txt
---


# Juspay: The Payment Orchestration Platform 



Juspay acts as a **Payment Orchestrator Platform** , simplifying and optimizing the entire payment process by serving as a bridge between merchants and multiple payment processors. 

Let’s break this down:


## **What Juspay Offers** 



* **Single Integration for Multiple Gateways:**  Juspay connects merchants to various payment gateways through one integration, reducing setup efforts.
* **Intelligent Gateway Selection:**  Juspay intelligently selects the best payment gateway for each order based on success rates and performance.
* **Dynamic Transaction Routing:**  Transactions are routed dynamically based on real-time gateway health to maximize reliability.
* **Built-in Fallbacks:**  If a gateway is down, Juspay automatically switches to an alternate PG to prevent payment failures, reducing the chances of user dropouts and ensuring a smooth, uninterrupted payment experience.
* **Traffic Monitoring & Analytics:**  Juspay continuously tracks payment performance, providing merchants with actionable insights through detailed analytics.


## **Why Juspay?** 



Juspay doesn’t just handle payments — it optimizes them. Here’s what makes us stand out:

* **Higher Success Rates:** Smart routing and fallback mechanisms ensure more payments go through successfully, even during gateway downtimes.
* **Unified Error Codes:** Merchants can utilize Juspay’s standardized error codes, eliminating the need to depend on the error codes from individual gateways.
* **Cost Optimization:** Dynamic routing based on fees and performance helps merchants reduce processing costs.
* **Security and Compliance:** Built-in fraud checks and adherence to industry regulations keep transactions safe and secure.
* **Built to Scale:** Easily add new gateways, payment methods, or regional setups as your business grows — no re-integration required.


## **Payment Orchestration Flow** 



This flow ensures a **secure** , **scalable** , and **reliable**  payment process, with **Juspay**  handling the complexities of **payment processing** , while the **merchant**  focuses on the user experience and order fulfillment.

![Image](https://dth95m2xtyv8v.cloudfront.net/tesseract/assets/ec-api-global/Screenshot%202024-12-18%20at%2011.28.43%E2%80%AFPM.png)




### **Summary of the Flow** 



1. The user adds items to the **cart**  and proceeds to **checkout**  on the merchant’s site.
2. The **merchant**  displays the available **payment methods**  to the user.
3. The user selects a **payment method** , enters **payment details** , and clicks "**Pay Now** " to initiate the payment.
4. The **merchant**  initiates the **transaction request**  to **Juspay** .
5. **Juspay’s backend**  communicates with the **payment gateway**  to initiate the payment and fetch the **confirmation** .
6. The **merchant**  receives the **payment confirmation**  through a **webhook**  or by checking the status using the **Order Status API** .
7. After payment completion, the **merchant**  displays the final **payment status**  (**success**  or **failure** ) to the user.

---

## See Also

- [Prerequisites](https://juspay.io/sea/docs/ec-api-global/docs/overview/prerequisites)