---
page_source: https://docs.juspay.io/smart-converter/docs/smart-convert/enable-smart-convert
page_title: Enable Smart convert
---


# Adding the Smart Convert flow




## Prerequisites for Smart Convert to Work




| Requirement | Details |
|---|---|
| Mobile number | Must be present in the order packet |
| Order ID & Txn ID mapping | One order ID must map to multiple txn IDs |



### Step 3.1 Juspay Enablements


The Juspay team will enable the Smart Convert module for your account on the Dashboard.




### Step 3.2 Setup BSP Provider and Templates 



### **Steps to access the Notification Control Center:** 



1. **Log in**  to the Juspay Dashboard.
2. On the left-hand **Sidebar** , locate and select **"Notification Control Center"** .
   
   
   ### **BSP Integration**

* Configure BSP credentials for each channel (SMS/WhatsApp).
* Base URL format: [https://jusp.in/HEADER/](https://jusp.in/HEADER/)
* Supported BSPs
  
  
  | WhatsApp | SMS |
  |---|---|
  | gupshup, Karix, interakt | gupshup |
  
  
  
  ### **Template Setup**

* Fill the required fields such as Service Provider, Template Name, Template Id , Body and Template type must be **RETARGETING**
* Once live, test with a mobile number

[Video](https://dth95m2xtyv8v.cloudfront.net/tesseract/assets/smart-converter/Screen%20Recording%202025-07-15%20at%206.56.58%E2%80%AFPM-cSvs8.mov)






### Step 3.3 Setup Retarget 


**SmartConvert Configurator (One Time Payment Failure)** 

* Enable Agent Assisted Retargeting
* Setup Retarget counts
* Set time of Retarget
* Select retargeting message template
  
  ![Image](https://dth95m2xtyv8v.cloudfront.net/tesseract/assets/smart-converter/Screenshot%202025-10-27%20at%203.45.57%E2%80%AFPM-CwE6s.png)
  *Enable Retarget Toggle*
  
  
  
  ![Image](https://dth95m2xtyv8v.cloudfront.net/tesseract/assets/smart-converter/Screenshot%202025-10-27%20at%203.46.14%E2%80%AFPM-mPLqA.png)
  *Setting up the metrics*
  
  
  
  ![Image](https://dth95m2xtyv8v.cloudfront.net/tesseract/assets/smart-converter/Screenshot%202025-10-27%20at%203.46.32%E2%80%AFPM.png)
  *Adding the templates*




### Step 3.3 Setup Retarget 


**SmartConvert Configurator (Mandate Payment Failure)** 

* Set a minimum ticket size
* Setup Retarget counts
* Set time of Retarget
* Select retargeting message template
* Optionally disable WhatsApp after a few nudges to avoid spam****

[Video](https://dth95m2xtyv8v.cloudfront.net/tesseract/assets/smart-converter/Retarget%20configuration.mp4)






### 3.4 Webhook / Order Status Response


We include below block in the Webhook and Order Status Response


#### Retarget Code Snippet:

```retarget
"additional_info": {
         "retarget_payment_info": {
               "retarget_done_count": "1",
               "max_retarget_limit": "2"
               “retarget_payment_link_expiry”: "2023-08-31T13:16:39.044206365Z",
               "is_retargeted_order": "True",
               "retarget_payment_link": "https://jusp.in/c/iopfzG"
       }
   }

```