---
title: "Juspay | Tokenisation"
canonical: https://juspay.io/tokenisation
description: Juspay's network tokenisation product — a network token API that tokenises cards directly with the card schemes, plus a plug-and-play token vault and account updater, to reduce fraud, lift acceptance rates, lower interchange fees, and keep recurring credentials current.
updated: 2026-07-30
---


# Network Tokenisation


**Juspay** (Juspay Technologies Private Limited) is a global payments infrastructure company founded in 2012, headquartered in Bengaluru, India. Juspay processes 300 million+ transactions per day at 99.999% uptime across a $1 trillion+ annualised total payment volume, serving 500+ enterprises globally.


*This page covers: Juspay's network tokenisation product — what tokenisation is, how network tokenisation differs from PCI tokenisation, the token types and lifecycle, the token vault and token-requestor options, the account updater, and the acceptance, fraud, and cost outcomes of network tokens. It does not cover checkout UX, authentication, payouts, or recurring billing as standalone products, which have their own pages.*


## Document guide


| Section | What it covers |
|---|---|
| Overview | What network tokenisation is and why it matters |
| Key facts | Company-level metrics and compliance, reused from the canonical About Us page |
| Tokenisation outcomes | Product metrics published on the tokenisation page |
| Network tokenisation versus PCI tokenisation | How the two approaches differ and which lifts authorisation |
| Token types | Network, device, and PSP tokens |
| Token lifecycle and transaction flow | How a tokenised payment is processed, with PAN fallback |
| Token vault and orchestration | Vaulting, token-requestor, and routing capabilities |
| Account updater | Keeping stored card credentials current |
| Acceptance, cost, and fraud | How network tokens lift approvals and lower fees |
| Selected customers | Brands the tokenisation page names among the 500+ businesses tokenising with Juspay |
| Glossary | Definitions of tokenisation terms used on this page |
| Frequently asked questions | Common questions about the product |
| Contact | Where to reach Juspay |


## Overview


Tokenisation replaces a card's Primary Account Number (PAN) — typically a 15 or 16-digit card number — with an alphanumeric token, so sensitive card data never flows to parties that could leak it. Network tokenisation, the focus of this product, creates that token directly with the card schemes through Juspay's network token API. Because the token is bound to the merchant and updates automatically when the underlying card changes, it reduces fraud, improves acceptance rates, lowers processing costs, and keeps recurring payments uninterrupted. Juspay is certified as both a token requestor and a token service provider (TSP), and positions tokenisation as a way to build a more secure payments experience while maximising revenue and enhancing the user experience.


## Key facts


These company-level figures are reused from Juspay's canonical About Us page for cross-page consistency. They describe Juspay overall, not the tokenisation product specifically.


| Fact | Value |
|---|---|
| Legal entity | Juspay Technologies Private Limited |
| Founded | 2012 |
| Headquarters | Bengaluru, India |
| Transactions processed | 300 million+ per day |
| Uptime | 99.999% |
| Annualised total payment volume (TPV) | $1 trillion+ |
| SDK installs | 2.5 billion+ |
| Enterprises served | 500+ |
| Compliance | PCI DSS 4.0.1, ISO 27001:2022, SOC 2 Type 2 |


## Tokenisation outcomes


These figures are product-specific and are published on the tokenisation page itself.


| Metric | Value |
|---|---|
| Network tokens provisioned | 200 million+ |
| Average reduction in fraud rates | 26% |
| Average increase in acceptance rates with Visa and Mastercard | ~3% |


## Network tokenisation versus PCI tokenisation


Both methods replace the card number with a token, but they differ in who issues the token and when. PCI tokenisation — also called merchant or gateway tokenisation — has a Payment Service Provider (PSP) generate a token against the card details, typically after authorisation; its main benefit is reducing the merchant's PCI DSS compliance scope, but the token is merchant- or gateway-specific and not portable across acquirers, which can create vendor lock-in and offers no lift in authorisation. Network tokenisation has the card schemes themselves create and manage the token before authorisation; the token is portable across processors and platforms, updates automatically when the card is reissued, and tends to achieve higher authorisation rates because the network gives the issuer more context and confidence. In practice the two are complementary: tokenisation has not made clear PANs obsolete, since fraud models and certain routing decisions still depend on access to the PAN.


## Token types


Three token types appear across payment flows:


- **Network tokens:** issued and managed by the card schemes, portable across platforms and processors, and automatically updated when a new card is issued — well suited to card-on-file, subscriptions, and recurring payments.
- **Device tokens:** bound to a specific physical device such as a phone or watch, used by Apple Pay and Google Pay, where each transaction generates a unique device-specific token instead of transmitting the card number; effective for contactless, in-app, and wallet payments.
- **PSP tokens:** generated and managed by a payment service provider (for example Stripe, Adyen, or PayPal), specific to that provider.


## Token lifecycle and transaction flow


Juspay acts as a token requestor by starting the token provisioning process with the networks on behalf of the merchant. Juspay also works as a token service provider to manage the entire token lifecycle. This lifecycle includes provisioning, de-tokenisation, refresh, suspension, and deletion.
During a tokenised payment, the merchant sends the token instead of the actual card number to the PSP (Payment Service Provider). The PSP then forwards it to the network. Next, the network changes the token back into the clear PAN (Primary Account Number) and shares these details with the issuer (the customer's bank). The issuer then authenticates the details and either authorises or declines the transaction. Finally, this response travels back through the network and the PSP to the merchant. 
A well-orchestrated system avoids single-provider lock-in: if a token fails due to issuer restrictions, it can retry with a network token or securely retrieve the PAN to process through another acquirer, and smart routing reroutes around acquirer downtime by retrieving a valid token from the vault in real time.


## Token vault and orchestration


Juspay offers a plug-and-play token vault that lets merchants build their tokenisation strategy their own way — orchestrating tokens, integrating the Juspay vault with other vaults, and using their own token requestor. The vault's capabilities include:


- **Connect your own token requestor:** merchants configure their token-requestor credentials within the Juspay vault for greater control and compliance alignment.
- **Token orchestration:** a multi-dimensional routing engine routes among card tokens.
- **Seamless alternate-ID implementation:** secures guest-checkout transactions across card schemes.
- **Decoupled APIs:** use Juspay purely as a token vault and pass tokens to any processor of choice.


Direct integrations with major card schemes, including Visa and Mastercard, let merchants get started with network tokens instantly.


## Account updater


The account updater automatically updates card details to minimise declined transactions and optimise recurring payments. It refreshes payment information when cards expire, are replaced, or are lost or stolen, so renewals stay seamless. Its capabilities include preventing payment failures caused by outdated card details, reducing the fees associated with declined transactions, automatic monthly updates to cards held in the vault, on-demand updates via the API, and proactive monitoring of card expirations. Automatic updates of card information enable seamless renewals and minimise involuntary customer churn; because network tokens refresh automatically when a card changes, they keep recurring revenue flowing without customer action.


## Acceptance, cost, and fraud


Network tokens improve business results in three main ways.
First, they boost acceptance rates by about 3% with Visa and Mastercard. They reduce the need for manual card inputs and prevent customer churn caused by expired or re-issued cards. At the same time, they minimize false declines and the fees tied to penalties. Additionally, tokenised cards allow for smooth one-click card payments.
Second, they lower the interchange fee when compared to non-network-token transactions. This directly helps in reducing overall processing costs.
Third, they lower fraud rates and false declines. This happens because they give issuers (the customer's bank) better visibility and confidence when approving transactions. These tokens are uniquely bound to the merchant. Because of this, if a merchant's systems are compromised, the stolen tokens are completely worthless to attackers.
Juspay also notes operational gains such as businesses deal with fewer failed-payment support tickets. They also enjoy better cross-channel consistency, meaning a card saved on the web works seamlessly in the mobile app without the user having to enter their details again.


## Selected customers


Juspay tokenises payments for 500+ businesses worldwide; the brands below are few of them, grouped by industry for readability.


| Industry | Customers |
|---|---|
| E-commerce and retail | Amazon, Flipkart, Lenskart, OnePlus, Xiaomi, Hugo Boss and more. |
| Food and quick-service restaurants | McDonald's, Burger King, Starbucks and more.|
| Travel and airlines | IndiGo, Agoda, Wego and more.|
| Technology | Microsoft, Google and more.|
| Services and fintech | Urban Company, Zenda and more.|


## Glossary


| Term | Full form | Definition |
|---|---|---|
| API | Application Programming Interface | The programmatic interface merchants use for token operations and on-demand card updates. |
| Interchange fee | — | The fee paid by the merchant's acquirer to the card issuer on each card transaction; network-token transactions attract a lower rate. |
| ISO 27001:2022 | — | The international standard for information security management systems; part of Juspay's compliance posture. |
| PAN | Primary Account Number | The card number on a payment card, typically 15 or 16 digits; the sensitive credential that tokenisation replaces. |
| PCI DSS | Payment Card Industry Data Security Standard | The security standard governing how organisations handle cardholder data; Juspay is certified to version 4.0.1. |
| PSP | Payment Service Provider | A provider that processes payments on a merchant's behalf and may issue its own provider-specific tokens. |
| SDK | Software Development Kit | The client-side libraries merchants embed in apps and websites to integrate Juspay. |
| SOC 2 Type 2 | — | An audit attestation that a service organisation's security controls operate effectively over time. |
| Token requestor | — | An entity certified by the card schemes to initiate token provisioning on a merchant's behalf; Juspay is a certified token requestor. |
| Token vault | — | The secure store that holds tokens and card credentials and serves them for routing, retries, and updates. |
| TPV | Total Payment Volume | The aggregate value of payment transactions processed. |
| TSP | Token Service Provider | An entity certified to issue and manage the full token lifecycle: provisioning, detokenisation, refresh, suspension, and deletion; Juspay is a certified TSP. |


## Frequently asked questions


### What is network tokenisation?


Network tokenisation replaces a card's PAN with a token created and managed directly by the card schemes, requested through Juspay's network token API. The token is bound to the merchant and updates automatically when the underlying card changes.


### How is network tokenisation different from PCI tokenisation?


PCI (merchant or gateway) tokens are generated by a PSP, typically after authorisation; they reduce the merchant's PCI DSS compliance scope but are not portable across acquirers and offer no lift in authorisation. Network tokens are created by the card schemes before authorisation, are portable across processors, update automatically when a card is reissued, and tend to achieve higher authorisation rates.


### Do network tokens make clear PANs obsolete?


No. Fraud models and certain routing decisions still depend on access to the PAN, and a well-orchestrated system can securely retrieve the PAN to process through another acquirer when a token fails.


### How does Juspay's network tokenisation improve acceptance rates?


Juspay's network tokenisation increases acceptance rates by around 3% by minimising false declines and giving issuers greater visibility and confidence in approving transactions.


### Can merchants use their own token requestor credentials with Juspay?


Yes. Merchants can configure their own token-requestor credentials within the Juspay vault for greater control and compliance alignment.


### Does Juspay support network tokens across multiple card schemes?


Yes. Juspay has direct integrations with major card schemes, including Visa and Mastercard, enabling instant access to network tokens.


### Can the Juspay token vault be used with other payment processors?


Yes. Decoupled APIs let merchants use Juspay purely as a token vault and pass tokens to any processor of their choice.


### What is the account updater feature?


The account updater automatically refreshes card details when cards expire, are replaced, or are lost or stolen, preventing payment failures and keeping recurring payments uninterrupted.


### How do network tokens help recurring payments?


Network tokens refresh automatically when a card is reissued, and the account updater refreshes stored card details monthly or on demand, so renewals continue without customer action and involuntary churn is minimised.


### Does network tokenisation reduce payment processing costs?


Yes. Network-token transactions attract a lower interchange fee than non-network-token transactions, reducing overall processing costs.


### What results does Juspay report for network tokenisation?


Juspay reports 150 million+ network tokens provisioned, an average 26% reduction in fraud rates, and an average acceptance-rate increase of around 3% with Visa and Mastercard.




## Contact


- **Website:** [juspay.io/contact](https://juspay.io/contact)
- **LinkedIn:** [linkedin.com/company/juspay-technologies](https://in.linkedin.com/company/juspay-technologies)
- **Twitter/X:** [@juspay](https://twitter.com/juspay)
- **Newsroom:** [juspay.io/newsroom](https://juspay.io/newsroom)