---
page_title: Troubleshooting & FAQs
product: Quickpay Integration
page_source: https://juspay.io/in/docs/quickpay-integration/docs/how-to-integrate/troubleshooting--faqs
llms_txt: https://juspay.io/in/docs/llms.txt
product_llms_txt: https://juspay.io/in/docs/quickpay-integration/llms.txt
---


# Troubleshooting & FAQs




### Troubleshooting



> **Error**
> 1. QuickPay is enabled but not visible to users. 
>    
>    * Please check if the release has been completed and stabilised for QuickPay.
>    
>    * Post the release, QuickPay should be displayed to all eligible users. However, in rare instances, the flow might not appear initially due to the device cache. In such cases, the latest bundle will be downloaded in the second run, visible to users.




### FAQ’s



## FAQs:

### 1. What payment methods are supported by QuickPay?

QuickPay supports various payment methods, including UPI, credit/debit cards, net banking, and popular digital wallets.

### 2. What are the integration efforts required from merchants for QuickPay?

There won’t be any integration efforts required from the merchant’s side. Juspay will solely enable the feature seamlessly.

### 3. How many payment options can be shown in QuickPay?

Up to three payment options can be shown in QuickPay.

### 4. How much time does it take to enable QuickPay for users?

The QuickPay flow can be made live within 2 days once the necessary configurations are completed.

### 5. Can the QuickPay flow be shown to guest/new users?

Yes, the QuickPay flow can be shown to guest/new users. Depending on the business use case, you can promote the payment methods to the users.

### 6. Does Quickpay work on Web and MWeb?

Currently, Quickpay is not supported on Web or MWeb platforms. It is only available on Android and iOS. 

### 7. What happens if successful transactions are performed on different platforms?

The last successful payment method associated with the customer ID will be displayed on the Quickpay screen, regardless of the platform used.

### 8. Which payment option will be shown on the Quickpay screen if the previously used payment method was Reward + Netbanking and it was successful?

In the subsequent transaction, the primary transaction which is Netbanking payment option will be shown on the quickpay screen.



---

## See Also

- [Go live](https://juspay.io/in/docs/quickpay-integration/docs/how-to-integrate/go-live)
- [Analytics & Monitoring](https://juspay.io/in/docs/quickpay-integration/docs/how-to-integrate/analytics--monitoring)