Our Lending Partners

We take great pride in introducing our esteemed lending partners, who work in close partnership with us to transform our vision into a reality, making life more affordable for 300 million households throughout the nation.

Fibe

Fibe

Grievance Redressal
Name: Mr. Amit Nosina
Company name: EarlySalary Services Private Limited
Tel: 020-67639797
Email ID: grievance@earlysalary.com
https://www.earlysalary.in/regulatory-disclosures/general-information/
Customer Care: Mail to care@earlysalary.com or call at 020-67639797
Terms & Conditions:
https://www.earlysalary.in/terms-and-conditions/

https://www.earlysalary.in

AXIO

AXIO

Grievance Redressal
Name: B S Yasaswi
Designation: Grievance Redressal Officer
Address: New No. 3 (Old No. 211), Gokaldas Platinum, Upper Palace Orchards, Bellary Road, Sadashiva Nagar, Bengaluru, Karnataka 560080
Telephone/Mobile: 080 6807 5001
Email ID: customersuccess@axio.co.in
RBI's Sachet Portal: https://sachet.rbi.org.in/
Grievance Redressal:
https://cdn.prod.website-files.com/67ff5470e6b081b-aa0f5cd0f/681068e0a840d141c27553db_Grievance-Redressal-Policy.pdf
Terms & Conditions:
https://www.axio.co.in/terms-conditions

https://axio.co.in

IDFC First

IDFC First

For Queries or Complaints, reach us at: Customer Care: 1800 10 888 Email Id: banker@idfcfirstbank.com
Grievance Redressal: In case you are not satisfied with the response received from access channels, you can escalate your concern by contacting the Nodal Officer via email - nodaldesk@idfcfirstbank.com or call 022-41652700 between 09:30 am and 6:00 pm (Monday to Saturday, excluding bank Holidays).

For any further escalation, write in to Mr. Vipul Raj, PNO, IDFC FIRST Bank Ltd. Building No. 09, Gigaplex Raheja Mindspace IT-5, Airoli, Navi Mumbai 400708, Maharashtra, India.

Email - pno@idfcfirstbank.com or call 1800 209 9771 (24x7). "
Grievance Redressal:
https://www.idfcfirstbank.com/support/grievance-redressal
Terms & Conditions:
https://www.idfcfirstbank.com/terms-and-conditions

http://www.idfcfirstbank.com

HDFC

HDFC

Grievance Redressal:
Ms. Shalini Tandon (Grievance Redressal Officer), Grievance Redressal Cell, HDFC Bank Limited, 1st Floor, Empire Plaza - 1, Lal Bahadur Shastri Marg, Chandan Nagar, Vikroli West, Mumbai – 400083
https://leads.hdfcbank.com/applications/web-forms/apply/grievance_redressal_form.asp
Terms & Conditions:
https://www.hdfcbank.com/personal/useful-links/terms-and-conditions

https://www.hdfcbank.com

OLYV

OLYV

Olyv (Digital Lending Platform, facilitates loans via RBI registered NBFC's)
For more information on lending partners visit Olyv website below
Grievance Redressal:
https://www.olyv.co.in/legal
Terms & Conditions:
https://www.olyv.co.in/legal

https://www.olyv.co.in

INCRED

INCRED

Grievance Redressal Mechanism

1. How to log in a complaint/where can a complaint be made?
Any customer having a grievance/complaint/feedback with respect to the product and services offered by InCred Financial Services Limited (hereinafter referred to as 'the Company') may write to the Company's Customer Service Department through any of the following channels:

Call at 18001022192
Email- care@incred.com
You may write a letter at the address- Unit No. 1203, 12th floor, B Wing, The Capital, Plot No. C - 70, G Block, Bandra - Kurla Complex Mumbai-400051 Maharashtra
Website- www.incred.com

2. Whom to approach for redressal?
Customers are requested to first raise their concerns through any of the channels mentioned above. And if the same is not resolved within 5 days or if the customer is not satisfied with the solution provided by the customer care service, then the customer may follow below escalations for resolving their grievances,

Name: Ms. Rosy Dsouza
Contact: 022-42117799
Email Id: care@incred.com

In case the complaint is not resolved within a period of five days or if the customer is not satisfied with the solution provided by Mr. Kiran Gawand then the customer may approach the Grievance Redressal Officer. The name and contact details of the Grievance Redressal Officer is as follows:

Grievance Redressal Officer Name: Mr. Vaidyanathan Ramamoorthy
E-mail ID: incred.grievance@incred.com
Telephone no.: 022-42117799
Address: Incred Financial Services Limited, 1203, 12th Floor, B Wing, The Capital, Bandra Kurla Complex, Mumbai - 400 051

https://www.incred.com/grievance.html

3. Details of InCred Personal Loan:
Details of InCred Personal loans can be found at https://personal-loans.incred.com/personal-loan

4. RBI Sachet Link: https://sachet.rbi.org.in/